Customer Service Team Lead

1 week ago


Karachi, Sindh, Pakistan Career Consultants Inc Full time

Job Summary:

We are seeking a highly skilled Phone Banking Manager to lead our team and drive business growth. The ideal candidate will have 3-5 years of experience in customer service or contact center management, with a proven track record of delivering high-quality results.

Key Responsibilities:

  • Develop and implement strategies to improve call center efficiency and quality.
  • Oversee daily operations, including supervising staff, coordinating coverage, and ensuring smooth workflow.
  • Collaborate with marketing teams to launch new products and services.

Requirements:

  • 3-5 years of experience in customer service or contact center management.
  • Excellent leadership and communication skills.
  • Ability to analyze data and make informed decisions.

About Us:

Career Consultants Inc is a leading provider of career development solutions. We offer a dynamic work environment and competitive salary package.



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