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Inbound Sales Professional

1 week ago

Lahore, Punjab, Pakistan Imperial Resource Group Full time
About the Role

We are seeking experienced customer service representatives to join our US Based Inbound Campaign. This role requires excellent communication and listening skills in English, along with the ability to work comfortably in the night shift.

Job Details:

  • Job Type: Full-time
  • Shift: Night Shifts (10PM-7AM)

Key Responsibilities

  1. Candidate Management: You will be responsible for managing client records, ensuring accurate data entry and timely updates.
  2. Client Communication: Handle client voice calls, address queries, and resolve issues in a professional manner.
  3. Customer Experience: Deliver exceptional customer experiences by providing relevant information, advice, and conversion opportunities.
  4. Team Collaboration: Maintain open communication with clients and other team members to ensure seamless delivery of services.

Benefits:

  • Ongoing training and development opportunities
  • A competitive salary package
  • A dynamic and supportive work environment