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Technical Support Specialist

1 week ago

Hyderabad City Taluka, Pakistan ECS ME Full time

**Job Overview**

ECS ME is a leading provider of innovative solutions for the financial industry. We are seeking an experienced Technical Support Specialist to join our team.

Key Responsibilities:

  • Provide technical support for wealth management applications within the ITIL framework.
  • Ensure seamless operations and resolve issues efficiently.
  • Collaborate with cross-functional teams to improve application performance and functionality.
  • Develop and maintain in-depth knowledge of asset classes, portfolio management, and trade lifecycle processes.
  • Stay up-to-date with industry trends and emerging technologies.

Required Skills and Qualifications:

  • 5+ years of experience in technical roles within large organizations.
  • Expertise in troubleshooting, configuration, and maintenance of applications.
  • Strong knowledge of asset classes: Equities, Fixed Income, Funds, ETFs, and Structured Products.
  • Familiarity with portfolio management and trade lifecycle processes in wealth management.
  • Proficiency in Oracle SQL, PL/SQL, MSSQL, and .NET application frameworks.
  • Hands-on experience with Unix commands.
  • Experience in handling interface-related issues and working with middleware systems like TIBCO/Open API/Microservices.