Cloud Contact Center Administrator Job

About the RoleThis position is responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's key responsibilities include acting as POC for all contact center solution requests, be it questions or problems.Key ResponsibilitiesSupporting Genesys Operations as Tier-2 and...

iBEX is a fast-growing company that provides cloud-based contact center solutions. We are seeking a talented Cloud Contact Center Professional to join our team. The successful candidate will be responsible for supporting multiple platforms and expanding knowledge as per job requirement.The ideal candidate will have a strong background in cloud technology,...

About Expertflow LLCExpertflow LLC is a product based company developing a multi-channel multi-tenant contact center software. The solution is a mix of open-source and in-house developed software components deployed as microservices in a Kubernetes environment.Job DescriptionWe are looking for a skilled Cloud Contact Center Specialist to join our team. In...

About the RoleWe are seeking an experienced Genesys Cloud Engineer to join our dynamic team! In this critical position, you will act as the point of contact for daily Genesys cloud issues and concerns, supporting Genesys Operations at various levels.Your responsibilities will include troubleshooting day-to-day operational issues, performing telephony and...

About the RoleAs a Genesys Cloud Engineer at ibex, you will play a crucial role in supporting global telephony and contact center operations across our contact centers. As part of our Genesys cloud team, your responsibilities will include acting as the point of contact (POC) for all contact center solution requests, whether they are questions or problems.The...

Job SummaryWe are seeking a highly skilled Genesys Cloud Engineer to join our team at ibex. The successful candidate will be responsible for supporting global telephony and contact center operations, troubleshooting day-to-day operational issues, and performing telephony, contact center, and other solution administration tasks.The ideal candidate will have...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Job SummaryWe are seeking a skilled Genesys Cloud Engineer to join our team as part of the Genesys cloud team. As a key member, you will be responsible for supporting global telephony & contact center operations across contact centers.Key ResponsibilitiesAct as the point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as...

We are seeking a highly skilled and experienced Contact Center Enterprise Specialist to join our team at Avira Technologies. As a key member of our team, you will be responsible for applying business and technical analytical skills to analyze, implement, and deploy comprehensive support processes to resolve complex business and operational issues involving...

Key ResponsibilitiesThis challenging role involves acting as the primary point of contact for all Genesys cloud-related issues and concerns. As a key member of the Genesys cloud team, you will support Genesys Operations at Tier-2 and Tier-3 levels, ensuring seamless service delivery.You will also troubleshoot day-to-day operational issues related to Genesys...

Job OverviewAs a Team Lead at Abacus Outsourcing, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery.Key ResponsibilitiesTeam ManagementLead, coach, and mentor a team of customer service representatives.Conduct regular team meetings to communicate goals, updates, and best...

Overviewibex. is a leading CX outsourcer for top startups, scale-ups, and blue-chips worldwide. Our mission is to build powerful customer engagement & insight solutions, protecting client investment, mitigating financial & operational risk, and accelerating ROI.The Genesys Cloud Engineer plays a crucial role in supporting global telephony & contact center...

About the RoleIn this role, you will be responsible for acting as the point of contact for all contact center solution requests, whether they are questions or problems. The role requires administration, troubleshooting, and working on day-to-day operational issues, with close coordination with respective technical teams.Main ResponsibilitiesActionable...

Xfinity Call Center Representative Job Description:Job SummaryGrow More Call Center is hiring an experienced Xfinity Agent for a night shift position. The successful candidate will handle inbound calls from customers and provide accurate and timely resolutions to their inquiries.ResponsibilitiesThe key responsibilities of this role include:Handling inbound...

iBEX is a leading provider of cloud-based contact center solutions. We are seeking an experienced Genesys Cloud Operations Engineer to join our team. The successful candidate will be responsible for administering and troubleshooting Genesys cloud contact center solution.The ideal candidate will have a solid understanding of Genesys cloud technology and...

OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as the point of contact for all contact center solution requests, whether they are questions or problems. The role requires...

OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as POC for all contact center solution requests, be it questions or problems. The role requires administration, troubleshooting, and...

Job DescriptionAs an IT Manager at Allianz Technologies, you will play a critical role in managing the entire call center infrastructure. This includes overseeing dialing operations, troubleshooting technical issues, and ensuring the overall efficiency of our system.Requirements:Dialing System Expertise: In-depth knowledge of ISA Server, Linux, PD...

Job RequirementsBachelor's degree in IT, CS, or Telecoms is required. Any Genesys Cloud Certification is a plus. Any other knowledge of contact center solutions on cloud is a plus.ResponsibilitiesActing as primary point of contact for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys Operations.Troubleshooting day-to-day...