Cloud Telephony Engineer Position

Overviewibex. is a leading CX outsourcer for top startups, scale-ups, and blue-chips worldwide. Our mission is to build powerful customer engagement & insight solutions, protecting client investment, mitigating financial & operational risk, and accelerating ROI.The Genesys Cloud Engineer plays a crucial role in supporting global telephony & contact center...

Job SummaryWe are seeking a highly skilled Genesys Cloud Engineer to join our team at ibex. The successful candidate will be responsible for supporting global telephony and contact center operations, troubleshooting day-to-day operational issues, and performing telephony, contact center, and other solution administration tasks.The ideal candidate will have...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

Telephony Network ArchitectWe are seeking a highly skilled telephony network architect to join our team at Abacus. As a telephony network architect, you will be responsible for designing, implementing, and maintaining VoIP systems that meet the needs of our clients.Key ResponsibilitiesNetwork Design: Design and implement VoIP networks that meet the needs of...

At TecBrix Cloud LLC, we are seeking a highly skilled Cloud Engineer to join our team. The ideal candidate will have a strong understanding of cloud computing concepts and experience with designing, implementing, and managing cloud-based solutions.The successful candidate will be able to work independently as well as collaborate with cross-functional teams...

We are seeking an experienced Senior Telephony Professional to join our team at Avira Technologies. As a key member of our team, you will be responsible for delivering excellence in products, process, and infrastructure management.Key ResponsibilitiesThe successful candidate will have the following responsibilities:Applying knowledge of call center...

Position OverviewWe are seeking a highly skilled Genesys Cloud Engineer to join our team. As a key member of our team, you will be responsible for supporting global telephony & contact center operations across contact centers.Main AccountabilitiesAct as the primary point of contact for all contact center solution requests.Provide expert support and guidance...

About the RoleThis position is responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's key responsibilities include acting as POC for all contact center solution requests, be it questions or problems.Key ResponsibilitiesSupporting Genesys Operations as Tier-2 and...

About the RoleAs a Genesys Cloud Engineer at ibex, you will play a crucial role in supporting global telephony and contact center operations across our contact centers. As part of our Genesys cloud team, your responsibilities will include acting as the point of contact (POC) for all contact center solution requests, whether they are questions or problems.The...

Tech Bridge Consultancy is seeking a Telephony Infrastructure Specialist to join our team.About the RoleThis role will involve working on Asterisk based PBX, VoIP, and cloud-enabled UCaaS solutions. Key responsibilities include:Designing and implementing robust VoIP infrastructure.Configuring and optimizing SIP voice protocols.Refining network parameters for...

Key ResponsibilitiesThis challenging role involves acting as the primary point of contact for all Genesys cloud-related issues and concerns. As a key member of the Genesys cloud team, you will support Genesys Operations at Tier-2 and Tier-3 levels, ensuring seamless service delivery.You will also troubleshoot day-to-day operational issues related to Genesys...

Job RequirementsBachelor's degree in IT, CS, or Telecoms is required. Any Genesys Cloud Certification is a plus. Any other knowledge of contact center solutions on cloud is a plus.ResponsibilitiesActing as primary point of contact for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys Operations.Troubleshooting day-to-day...

Job SummaryWe are seeking a skilled Genesys Cloud Engineer to join our team as part of the Genesys cloud team. As a key member, you will be responsible for supporting global telephony & contact center operations across contact centers.Key ResponsibilitiesAct as the point of contact for daily Genesys cloud issues and concerns.Support Genesys Operations as...

The JobWe are seeking a skilled Telecom Engineer to join our Central Genesys cloud team. As a Telecom Engineer at ibex, you will be responsible for supporting global telephony & contact center operations across our centers.Main ResponsibilitiesActing as POC for daily Genesys cloud issues and concerns.Providing Tier-2 and Tier-3 support for Genesys...

Job title:Associate Telecom EngineerLocation: Lahore, PakistanJob Type: Permanent, On SiteResponsibilitiesAssist in the configuration, setup and deployment of Genesys cloud contact center solutionActing as POC for daily telephony issues and concerns.Supporting Telephony Operations as Tier-2 and Tier-3.Troubleshooting day-to-day operational issues with...

OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as the point of contact for all contact center solution requests, whether they are questions or problems. The role requires...

OverviewAs a Telecom Engineer, you are responsible for supporting global telephony & contact center operations across IBEX centers. As part of the Central Genesys cloud team, the engineer's responsibilities include acting as POC for all contact center solution requests, be it questions or problems. The role requires administration, troubleshooting, and...

About the RoleWe are seeking an experienced Genesys Cloud Engineer to join our dynamic team! In this critical position, you will act as the point of contact for daily Genesys cloud issues and concerns, supporting Genesys Operations at various levels.Your responsibilities will include troubleshooting day-to-day operational issues, performing telephony and...

At ibex, we are seeking a highly skilled and experienced Senior Genesys Cloud Architect to join our team. As a key member of our cloud operations team, you will be responsible for supporting Central Genesys cloud/telephony operations across contact centers.The ideal candidate will have a strong background in cloud architecture, with experience in designing...