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Technical Support Manager
10 hours ago
HRSG Outsourcing Pvt Limited is seeking a highly skilled Sr. IT Support Engineer to join our team. The ideal candidate will possess excellent technical knowledge, strong communication skills, and the ability to work independently.
Key Responsibilities- Provide first and second-level support to end-users for hardware, software, and network-related issues.
- Diagnose and resolve technical problems via phone, email, or in-person.
- Document and track issues using a ticketing system.
- Maintain and support IT infrastructure, including networks and cloud computing systems.
- Bachelor's degree in information technology, Computer Science, or a related field.
- Minimum of 5+ years of experience in technical support and IT infrastructure management.
- Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator, or Cisco Certified Network Associate (CCNA) are preferred.
The successful candidate will enjoy a competitive salary package, opportunities for professional growth and development, and a collaborative work environment.
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