Support Services Technical Manager

2 days ago


Lahore, Punjab, Pakistan Vodworks Full time

As a Technical Support Expert at Vodworks, you will play a critical role in delivering exceptional technical support to our internal and external stakeholders. You will be responsible for researching, diagnosing, troubleshooting, and identifying solutions to resolve issues, as well as maintaining and administering computer networks and related computing environments.

Key Responsibilities:
  • Provide technical support to internal and external stakeholders.
  • Research, diagnose, troubleshoot, and identify solutions to resolve issues.
  • Maintain and administer computer networks and related computing environments.
Requirements:
  1. Experience working in a support role is highly preferred.
  2. Excellent technical skills and knowledge of cloud computing, JIRA service desk, and other applications.
  3. Excellent written and verbal communication skills.
  4. Ability to work effectively in a fast-paced environment.


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