Technical Support Specialist

1 day ago

Sahiwal, Punjab, Pakistan beBeeCustomerSuccess Full time $85,000 - $115,000
About the Role

We are seeking a highly skilled technical support professional to join our remote team. As a key member of our customer-facing tech team, you will be responsible for providing expert technical assistance to users and ensuring they maximize our AI-powered data platform.

Key Responsibilities:
  • Provide technical support via various communication channels
  • Debug API integrations (CRMs, ESPs, ERPs) and SQL-based data workflows
  • Train customers on AI-driven personalization & automation
  • Collaborate cross-functionally with Solutions Architects, Engineers, and Product Teams
  • Drive customer retention & upsell opportunities through exceptional service
Requirements:
  • Minimum 2 years in customer-facing tech roles (Support, CS, Sales Engineering)
  • Strong SQL proficiency (or willingness to master it)
  • Excellent troubleshooting skills (APIs, SaaS tools, data pipelines)
  • Effective communication (written & verbal)
  • Growth mindset – eager to learn AI, CDPs, and big data
  • Remote work discipline – self-starter, adaptable, proactive

This is a high-growth opportunity perfect for tech-savvy problem solvers who thrive in fast-paced environments.

You will have the opportunity to work remotely from anywhere in the world and collaborate with top-tier clients.

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