
Technical Support Associate
7 days ago
We are seeking a detail-oriented and enthusiastic Help Desk Representative to join our team at Chatpandas. As a key member of our technical support team, you will be responsible for providing timely and effective solutions to our valued customers.
Primary Responsibilities:
- Responding to Customer Enquiries
- Providing Technical Support
- Resolving Customer Complaints
- Escalating Complex Issues
- Maintaining Knowledge of Our Products and Services
Requirements:
- This is an onsite job that requires a computer, stable internet connection, and audio equipment.
- You must commit to 8 hours of work per day, 6 days a week.
- Night shifts are also required.
Qualifications:
- A high school diploma or equivalent is mandatory; additional education is desirable.
- You should have at least 2 years of experience in customer service or a related field.
- You must possess strong customer service skills and the ability to manage a high volume of customer inquiries.
- Excellent written and verbal communication skills are essential.
- You must have basic English conversational skills.
- Proficiency in using customer service software and tools is necessary.
Job Type: Full-time Salary: Rs70,000.00 - Rs80,000.00 per month #J-18808-Ljbffr
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