Technical Cloud Support Specialist

14 hours ago


Karachi, Sindh, Pakistan NorthBay Solutions Full time

About the Role

We are seeking an experienced AWS Cloud Engineer to join our team at NorthBay Solutions LLC. As an AWS Cloud Engineer, you will be responsible for designing, implementing, and maintaining cloud-based solutions for our clients.

Responsibilities

  • Design and develop AWS cloud solutions that meet client requirements.
  • Provide level 2 technical support to clients, including incident management and basic troubleshooting.
  • Monitor cloud environments to ensure optimal performance, security, and cost-efficiency.
  • Collaborate with engineering and support teams to escalate unresolved issues and implement best practices.
  • Develop and maintain documentation for cloud architectures, deployment procedures, and support guidelines.
  • Review and optimize cloud resource utilization to improve efficiency and reduce costs.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 2-5 years of experience in cloud engineering, specifically with AWS services.
  • AWS Cloud Practitioner or equivalent certification.
  • Excellent problem-solving and communication skills.
  • Familiarity with cloud monitoring tools and incident management systems.
  • Understanding of cloud security best practices and compliance frameworks.
  • Ability to work independently and as part of a team, with a strong sense of responsibility and initiative.


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