Training and Development Professional

5 hours ago


Lahore, Punjab, Pakistan Selecta Sol Full time
Our Vision
At Selecta Sol Services, we aim to provide unparalleled customer experiences through innovative solutions. As a Full-Time Trainer, you will play a pivotal role in shaping the future of our Call Center Team. Your expertise will help us stay ahead of the curve, delivering exceptional results for our clients.

Key Responsibilities
- Deliver impactful training sessions to elevate customer service standards
- Create customized training plans to address team needs
- Collaborate with cross-functional teams to drive business growth
- Analyze performance metrics to inform training strategies

Qualifications
  • Expertise in call center training, customer service, and CRM systems.
  • Strong background in digital marketing and marketing automation.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to design and deliver engaging, interactive training content.
  • Desirable: knowledge of SEO and web development principles.
  • Bachelor's degree in a related field.


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