Customer Experience Manager

As an Operations Manager of Global Customer Experience at Coinbase, you will have the opportunity to make a significant impact on our customer support organization.We are looking for a highly motivated individual who is passionate about creating an exceptional experience for Coinbase customers and believes in the power of crypto and Web3 to update the...

We are seeking a highly skilled Customer Success Manager who will be responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers. As a trusted...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

What We Look ForWe are looking for a customer-obsessed, motivated individual who is passionate about our mission and crafting a seamless support experience for our global customer base. The ideal candidate will have a proven track record of leading deeply engaged and high-performing teams, using metrics to make business decisions, and driving urgency and...

About the RoleWe are seeking a talented Operations Manager - Customer Support to join our team. As a key member of our customer support organization, you will be responsible for managing a team of customer support agents, ensuring high-quality customer service, and driving business growth through operational efficiency improvements.The ideal candidate will...

About the RoleWe are looking for a skilled Customer Success Program Manager to join our team. As a key member of our customer support organization, you will be responsible for managing a team of customer support agents, ensuring high-quality customer service, and driving business growth through operational efficiency improvements.The ideal candidate will...

Coinbase is seeking a highly skilled professional for the role of Customer Support Operations Manager who can develop strategies to enhance customer satisfaction and resolution rate, streamline operations and processes, and drive performance improvements for the network.The ideal candidate will possess 12+ years of experience managing multi-level CX...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

About the RoleWe are seeking a Digital Ocean Customer Success Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesTechnical Consultation & Architecture Design:Develop and maintain deep expertise in...

Job Family: Information Technologies & SystemsWe are seeking a skilled ENOVIA customization expert to join our team. As a key member of our IT department, you will be responsible for developing and implementing customized solutions for our ENOVIA modules.Key Responsibilities:To design, develop, and test customized software applications for ENOVIA modules.To...

We are seeking a highly skilled and experienced Employee Connection Specialist to join our team in APAC. As a key member of our Tier 1 P&C Services' Employee Connection team, you will be responsible for providing exceptional customer service to employees across APAC.You will work closely with employees to resolve their HR-related queries and ensure that they...

Ready to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...

About This RoleWe are looking for a seasoned professional to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for developing and maintaining strong relationships with our high-value customers, identifying and addressing their business challenges, and driving growth through upsell and cross-sell...

We are looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of Customer Success, a Customer Success Engineer will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. As the voice of the customer, you have the...

Job DescriptionAs a Sales Girl at Unique Mart, you will be responsible for delivering exceptional customer service and contributing to a positive store environment.Main Responsibilities:Providing excellent customer service and assistance.Maintaining high standards of store appearance and organization.Supporting colleagues and achieving team goals.

About the RoleIn this role, you will lead a high-performing team of customer service agents across multiple channels, including phone, messaging, and email. You will be responsible for managing and supporting initiatives aimed at streamlining operations and improving customer experience metrics.You will also achieve SLAs, productivity, and quality metrics...

Welcome to DigitalOcean LLC, where innovation meets dedication. As a Technical Account Manager, you'll form lasting connections with our customers, empowering them to achieve their goals through expert guidance and support.Your Key Focus Areas:Customer Engagement: Develop strong relationships with our customers, listening to their needs and delivering...

About the RoleThis full-time on-site position at Indus Hotel Hyderabad offers the opportunity to work in a dynamic and fast-paced environment. As a Front Office Manager, you will be responsible for leading front desk operations, managing staff, and providing excellent customer service.The successful candidate will possess excellent communication and...

Astronomer designed Astro, an industry-leading, orchestration-first DataOps platform for data teams. Powered by Airflow, Astro accelerates building reliable data products that unlock insights, unleash AI value, and drive data-driven applications.We're a globally-distributed and rapidly growing venture-backed team of learners, innovators and collaborators....

About CoinbaseAt Coinbase, our mission is to increase economic freedom in the world by creating an open financial system for the world.We are seeking a highly skilled and experienced Customer Support Team Lead to join our team. As a leader, you will be responsible for managing a team of customer support agents, ensuring they have the necessary tools and...