Multifaceted Customer Engagement Specialist

1 week ago

Rawalpindi Cantonment, Pakistan beBeeCommunicative Full time
Customer Service Professional

We are seeking a highly skilled and experienced customer service professional to join our team.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to problem-solve and troubleshoot.

Key responsibilities will include managing and handling incoming and outgoing calls professionally, identifying and assessing customer needs, and providing follow-up calls to customers as necessary.

Additional responsibilities will include staying up-to-date on product and service knowledge, following communication procedures and guidelines, and managing a large number of outbound and inbound calls.

The successful candidate will also identify trends in customer inquiries or issues and provide feedback to relevant teams to improve products, services, or processes.

Requirements & Skills:

  • Excellent written and verbal communication skills
  • Strong problem-solving and troubleshooting abilities
  • Ability to remain calm and professional under pressure
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Comfortable with technology and ability to quickly learn new systems
  • Ability to adapt to changing situations and priorities

Benefits:

This is an exciting opportunity to join a dynamic team and take your career to the next level. We offer a competitive salary and benefits package, including opportunities for professional development and growth.

Location: DHA 1, Sector F, Rawalpindi

  • Customer Engagement Specialist

    4 weeks ago

    Rawalpindi Cantonment, Pakistan Primebpoandtelecommunications Full time

    Join Prime BPO as a Customer Engagement Specialist and become a part of our dynamic teamWho We're Looking For:Strong English communication skillsPassion for engaging with customersPunctual, hardworking, and proactiveWilling to work the night shiftMust be 22 years or olderWhy Work at Prime BPO?FREE daily meals & in-house teaWeekly & monthly performance...

  • Ecommerce Customer Engagement Specialist

    7 days ago

    Rawalpindi Cantonment, Pakistan beBeeCustomerSupport Full time 40,000 - 55,000

    Job Role: Ecommerce Chat and Call Expert. As a customer-facing professional, you will be the first point of contact for our online customers. Your role will involve engaging with customers via live chat or messaging platforms to provide detailed information, answer queries, and solve problems in real-time. This requires exceptional communication skills, a...

  • Customer Success Specialist

    4 weeks ago

    Rawalpindi Cantonment, Pakistan Axxon BPO Full time

    Job Title: Customer Success Specialist - Voice ProgramCompany: Axxon BPOLocation: 1st Floor, Building #191, Kashmir Rd, near UBL Bank and Jazz Office, Saddar, RawalpindiJob Type: Full-TimeSalary: 60,000 - 100,000 PKR per monthJob Description:Axxon BPO is seeking a Customer Success Specialist to join our dynamic Voice Program team. The ideal candidate will be...

  • Online Engagement Specialist

    2 days ago

    Rawalpindi Cantonment, Pakistan beBeeMarketing Full time

    Virtual Community ManagerWe are seeking a driven Virtual Community Manager to engage and interact with targeted online audiences, fostering connections and driving website traffic through strategic social media marketing initiatives.This role involves developing and executing a comprehensive social media strategy via competitor analysis, platform selection,...

  • Customer Support Specialist

    3 weeks ago

    Rawalpindi Cantonment, Pakistan 7E Logics Full time

    Get AI-powered advice on this job and more exclusive features.This is a full-time on-site role for a Customer Support Specialist located in Rawalpindi. The Customer Support Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, and handling support inquiries. Day-to-day tasks include responding to customer...

  • Customer Support Specialist

    4 weeks ago

    Rawalpindi Cantonment, Pakistan Graphixo Design Solutions Full time

    Customer Support Specialist Graphixo Design Solutions, Pakistan We are seeking two Customer Support Specialists.The Customer Support Specialists ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions and concerns in a timely and accurate manner, while exercising the highest level of service and...

  • Career Opportunities: Customer Success Specialist

    2 days ago

    Rawalpindi Cantonment, Pakistan beBeeCustomerSuccess Full time

    Job Title: Customer Success SpecialistAxxon BPO seeks a Customer Success Specialist for our dynamic Voice Program team. The ideal candidate will engage with customers, resolve inquiries, and ensure an exceptional customer experience.Main Responsibilities:Handle inbound and outbound customer calls professionally and empathetically.Resolve customer inquiries...

  • Customer Experience Specialist

    2 days ago

    Rawalpindi Cantonment, Pakistan beBeeCustomerEngagement Full time

    Customer Engagement ExpertBecome a key player in delivering exceptional customer experiences and drive business growth.About the Role:Foster strong relationships with customers through effective communication skills.Develop a passion for engaging with customers to deliver tailored solutions and resolve issues promptly.Demonstrate punctuality, a strong work...

  • Customer Service Specialist

    3 weeks ago

    Rawalpindi Cantonment, Pakistan FOCUS Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from FOCUSExperienced HR Professional | Expertise in Technical Recruitment | Administration & Operations OptimisationJob description: We are looking for experienced and dynamic Customer Service Specialists to join our team. As a CSS, you will play a key role in...

  • Customer Communication Specialist

    5 days ago

    Rawalpindi Cantonment, Pakistan Cloud Rexpo Full time

    Job Description:We're hiring a Customer Engagement Coordinator to join our dynamic team in Bahria Town Phase 7, Rawalpindi. This is a night shift, in-office position ideal for someone confident in English communication and customer handling.You will be responsible for engaging clients via phone, setting appointments, and ensuring smooth and professional...