Complaint Handling and Quality Assurance Professional

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process.Handling all new incoming complaints.Liaise with the Complaints Manager to update and manage complaints processes and procedures.Ensuring complete information capture, investigation notes, and correct paperwork are documented...

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process.Handling all new incoming complaints.Liaise with the Complaints Manager to update and manage complaints processes and procedures.Ensuring complete information capture, investigation notes, and correct paperwork are documented...

At Moonlabor, we are committed to delivering high-quality products and services. To achieve this goal, we are seeking a skilled Quality Assurance Associate to oversee the quality of all our products and services.The successful candidate will be responsible for developing quality standards, conducting tests, and identifying issues in the production of our...

Job DescriptionWe are seeking a skilled Customer Complaints Resolution Specialist to join our team at Translation Empire.The primary responsibility of this role is to handle customer complaints in a timely and efficient manner, ensuring that all issues are resolved to the customer's satisfaction. This includes:Acknowledging customer complaints...

Key Responsibilities:Test Planning and Strategy: Assist in developing and maintaining test plans, test cases, and test strategies to ensure software meets quality standards. Collaborate with stakeholders to understand functional and non-functional requirements.Test Execution: Perform functional, regression, integration, and user acceptance testing (UAT)....

At Stellar Communications, we're on a mission to deliver exceptional customer experiences through our quality assurance processes. As a Top Notch QA Manager, you'll play a crucial role in driving continuous improvement and ensuring the highest standards of quality.This is an exciting opportunity for someone who has a passion for delivering top-notch customer...

Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

At FAH Consul-Tech, we're pushing the boundaries of innovation by integrating cutting-edge technology with human-centric solutions. Our team is looking for a Quality Assurance Specialist to join us in our mission to redefine industry standards.About the RoleThis full-time position involves executing tests, conducting quality assurance, and performing manual...

Job Description: Complaint Management and Team Collaboration LeadWe are seeking a skilled Complaint Management and Team Collaboration Lead to join our team at Translation Empire. The primary responsibility of this role is to manage customer complaints and collaborate with internal staff to resolve issues.Responsibilities:Acknowledge and investigate customer...

Moonlabor is looking for a highly skilled Quality Assurance Associate to join our team. As a key member of our quality assurance department, you will play a crucial role in ensuring the quality of all our products and services.Your primary responsibilities will include developing quality standards, conducting tests, and identifying issues in the production...

Service Quality Assurance ManagerJob OverviewWe are looking for a Service Quality Assurance Manager to lead our contact center team, responsible for ensuring exceptional customer experience through ongoing quality evaluation and process improvement. If you are a motivated and results-driven professional with a passion for delivering outstanding service, we...

Direct message the job poster from FAH Consul-TechCompany DescriptionFAH Consul-tech Pvt Ltd is a forward-thinking consultancy firm specializing in integrating artificial intelligence (AI) and human-centric solutions. The company aims to redefine industry standards by providing innovative, efficient, and scalable solutions tailored to clients' unique needs....

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

As a Quality Assurance Lead at Translation Empire PK, you will be responsible for leading the development and implementation of Integrated Management Systems (IMS) that align with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.You will ensure that quality, business continuity, environmental, and health and safety processes are in line with these...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

Job DescriptionWe are looking for a detail-oriented and analytical Software Quality Assurance (SQA) Engineer to join our team. The ideal candidate will have hands-on experience in manual and automated testing. You will be responsible for identifying, documenting, and resolving defects before deployment.

Job Overview:We're looking for an experienced SQA Engineer to oversee software quality and reliability.Key Tasks:Develop and maintain detailed test plans and documentation.Conduct thorough testing and debugging to identify and fix issues.Collaborate with developers and stakeholders to resolve defects and improve quality.Implement and manage automated testing...

Job Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...

Health Care Consulting is seeking energetic individuals in the Rawalpindi/Islamabad Area to fill positions in the Clinical Quality Assurance Department.Health Care Consulting is a Pakistan Based Consulting firm that provides services to Health Care organizations based in the United States. Our Company provides Clinical Documentation Auditing (online) for...

Job DescriptionWe are seeking a detail-oriented Quality Assurance Specialist to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams.Key Responsibilities:Monitor inbound and...