Complaint Management and Team Collaboration Lead

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process.Handling all new incoming complaints.Liaise with the Complaints Manager to update and manage complaints processes and procedures.Ensuring complete information capture, investigation notes, and correct paperwork are documented...

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process.Handling all new incoming complaints.Liaise with the Complaints Manager to update and manage complaints processes and procedures.Ensuring complete information capture, investigation notes, and correct paperwork are documented...

**Job Role:** Senior Scrum MasterAbout Our Team:** We are a dynamic team of professionals dedicated to delivering exceptional language services.Job Description:We are seeking a highly experienced Senior Scrum Master to lead our teams in implementing agile methodologies, driving collaboration, and achieving successful project outcomes.Key...

Job DescriptionWe are seeking a skilled Customer Complaints Resolution Specialist to join our team at Translation Empire.The primary responsibility of this role is to handle customer complaints in a timely and efficient manner, ensuring that all issues are resolved to the customer's satisfaction. This includes:Acknowledging customer complaints...

About UsTranslation Empire is a dynamic and growing company that values its customers and strives to provide exceptional service. We are committed to resolving customer complaints in a fair and timely manner.Job SummaryWe are seeking a Complaint Handling and Quality Assurance Professional to join our team. The successful candidate will be responsible for...

Job SummaryWe are seeking an experienced Operations Manager to oversee the daily operations of our sales office. This key role is responsible for maintaining efficient and effective operations, ensuring customer satisfaction, and optimizing productivity.Main Responsibilities:Coordinate with order bookers to provide accurate rates and support their...

Join our team as a B2B Sales Team Lead Lead our dynamic sales team to success and drive business growth.As a Team Lead, your primary responsibilities will include, but are not limited to:Conduct outbound sales calls to contractors, construction companies, and related industry professionals.Introduce and promote our services & products, highlighting the...

**Job Requirements**We are seeking a highly skilled and experienced Scrum Master to join our team. To be successful in this role, you will need to have:A BA/BS/MBA degree or equivalent work experiencePreferably scrum master certification such as SAFE, CSM, or PMI-ACPMinimum 3 years of project management experience and 2 years leading sprintsDemonstrable...

Job DescriptionWe are seeking a highly skilled Marketing Team Lead to join our team at Riphah University. As the ideal candidate, you will be responsible for developing and implementing annual departmental goals in collaboration with the Outreach/Events and Communications team.This role involves managing budgets and resources to support marketing and...

Team Lead / Supervisor / Shift InchargeLeading the team and achieving the targets. Proper management and record of sales. Responsible for training and development of new employees. Designing Salary structures and also responsible for the compensation and benefits for the employees. Reviewing and evaluating weekly sales achievement and producing an end of...

We are seeking a highly skilled and experienced Team Lead to join our Call Center team at Nirvana Group of Companies. The ideal candidate will possess excellent leadership and management skills, with a proven track record of success.Key ResponsibilitiesLead a high-performing team to achieve business objectivesMentor and develop team members to improve their...

As the Sales Manager Lead at Interio Floors, you will play a vital role in driving commercial success. We require someone who can take charge of sales operations, ensuring they run smoothly and efficiently.Main ResponsibilitiesSales Operations Strategy: Develop and execute strategies to improve sales performance and achieve targets.Site Performance...

About the RoleWe are seeking an experienced Service Delivery Lead to join our team in Pakistan. The ideal candidate will have a strong background in managing service delivery expectations for key accounts and maintaining client satisfaction.The successful candidate will lead, mentor, and train the customer service team to handle inquiries, complaints, and...

Job Summary:We are seeking a highly skilled Sales Team Lead to join our Pre-Sales department. The successful candidate will be responsible for managing sales calls, emails, and text messages, converting leads into prospective clients, scheduling meetings, and preparing analysis reports.Responsibilities:Manage inbound and outbound sales communications with...

YP2G Pakistan is a leading provider of online courses, seeking an experienced Telemarketing Team Lead to drive its outbound sales efforts.Job DescriptionThe successful candidate will be responsible for managing and developing a team of telemarketers to achieve forecasted sales results within allocated time and budget levels. Key responsibilities include:Key...

Team Lead Celebex Communications, Pakistan Engaging your customers with professional, agile and innovative solutions. We're the voice behind some of the largest companies around the globe. But we're more than just a voice. We're your partner. We'll work with you to ensure your customer relationships are of the highest quality. We have led the way with...

Team Lead One2One Communications, Pakistan Managing and directing the daily activities of telesales representatives. Acting as an information source and answering operator or agents questions, assigning tasks, following up and giving instructions as needed. Carrying out performance measurement, monitoring, and evaluation of all agents and operators to...

Career OpportunityTranslation Empire PK invites applications for the position of Collaborative Agile Coach. As a seasoned coach, you will play a vital role in guiding our teams towards adopting agile principles and fostering a culture of continuous improvement.Main Responsibilities:Guide teams in adopting agile methodologiesDevelop customized training...

Punjab Institute of Management and Technology, PakistanWe are PIMAT (Punjab Institute of Management & Technology) leading Engineering, Technology and Management Sciences programs nationwide. We are affiliated with SDC as well as City & Guilds Institute London (UK) is under process. PIMAT is holding national associations and accreditations with well-grown...

Business Relations Manager Punjab Institute of Management and Technology, Pakistan PESECO Construction (Pvt) Limited is looking for an energetic and well-experienced CUSTOMER RELATION MANAGER for the Steel & Construction Office. We are PESECO GROUP, which includes PESECO Steel (Pvt) Ltd and PESECO Construction (Pvt) Ltd (An Engineering Group) leading...