Customer Relationship Management Specialist

2 weeks ago


Islamabad, Islamabad, Pakistan Eighteenpk Full time
About the Role

The CRM Executive is responsible for driving business growth through effective customer relationship management. This role requires a strong understanding of database operations, customer engagement strategies, and collaboration with cross-functional teams.

Key Responsibilities:
  1. Maintain the integrity of our database by ensuring accurate and up-to-date records.
  2. Monitor customer interactions and relationships through the CRM system.
  3. Develop and implement Client Engagement strategies to enhance customer loyalty.
  4. Collaborate with sales and marketing teams to identify and resolve customer issues.
  5. Assist in the collection of installment payments and reconcile payment discrepancies.
  6. Address client queries and concerns in a professional manner.
What We Offer:
  • A dynamic work environment that fosters growth and development.
  • A competitive compensation package.
  • Ongoing training and support to enhance your skills and knowledge.


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