
Commercial Domain Leader
1 day ago
Delivering Exceptional Service
We start and end with customers to deliver exceptional service. As a Senior Executive, Account Management, you will be responsible for ensuring timely support to corporate customers in invoicing, operations, and order-related queries.
Key Responsibilities
- Develop strategic business partnerships with existing customers.
- Cultivate relationships and manage new and recurring clients.
- Provide quality follow-up with customer inquiries, pre-sales to post-sales service, and technical support.
- Ensure effectiveness of monthly campaigns and ROI for every promotion/activity implemented.
- Conduct regular business reviews and analyses internally and externally.
Requirements
- Bachelor's degree or higher in any related field.
- 2-3 years' experience within a client/account management role.
- Direct knowledge of key account management or sales skills is advantageous.
- Excellent analytical and presentational skills.
- Experience managing large account portfolios.
- Strong analytical skills, good numeracy, attention to detail, problem-solving ability, and good commercial awareness.
- Good command of English.
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