Technical Support Specialist

5 days ago


Sargodha, Punjab, Pakistan beBeeCustomerSupport Full time $30,000 - $50,000

Job Title: Technical Support Specialist

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Company Overview:We are a leading provider of industrial parts and services, offering innovative solutions to meet the needs of our customers.

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Job Summary:We seek an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support, managing orders, and coordinating with suppliers.

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Key Responsibilities:

  • Communicate with customers via phone and email to resolve technical issues and answer product-related queries
  • Prepare and manage invoices, quotations, and order forms to ensure timely and accurate transactions
  • Coordinate with suppliers and place orders based on customer demand to meet business goals
  • Maintain records and tracking systems for orders and client communication to ensure seamless operations
  • Provide prompt and professional responses to customer inquiries to foster strong relationships
  • Handle basic technical support related to industrial parts, providing training as needed to enhance customer satisfaction

Job Specification: Strong English communication skills, background in technical or engineering fields, experience in customer support, and ability to work independently and remotely are essential for this role.



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