Technical Support Specialist

6 days ago

Sargodha, Punjab, Pakistan beBeeCustomer Full time $40,000 - $60,000

At TCP, we are committed to building a diverse and inclusive team of professionals. We seek an experienced Support Specialist with excellent communication skills.

About the Role

The ideal candidate will have a strong background in customer service and be able to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer support via multiple channels.
  • Collaborate closely with internal teams to become a subject matter expert.
  • Efficiently diagnose and resolve customer issues in a timely manner.
  • Communicate clearly and concisely with customers.
  • Manage customer escalations and maintain high levels of customer satisfaction.
Requirements
  • Proven experience in B2B support or client management.
  • Excellent communication and interpersonal skills.
  • Strong judgment skills and ability to work under pressure.
  • Ability to build rapport and trust with clients.
  • Attention to detail and commitment to delivering exceptional results.

As a member of our team, you will have opportunities for growth and development in a dynamic and supportive environment.

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