Technical Support Specialist

6 days ago


Abbottabad, Khyber Pakhtunkhwa, Pakistan Insignia Software Full time
Job Overview

Insignia Software is a leading provider of innovative library management systems, seeking an experienced technical support specialist to join our team.

This role offers the opportunity to work with cutting-edge technology and provide exceptional customer service to clients worldwide.

Key Responsibilities
  • Provide phone and email support to troubleshoot user issues
  • Conduct quality control/bug testing of new releases
  • Collaborate with product development team to research and document features
  • Update knowledgebase cases and release notes

Requirements

  1. Bachelor's degree in Computer Science or related field
  2. Excellent communication and problem-solving skills
  3. 2-5 years of experience in technical support or library management system

Benefits

  • Communication and teamwork opportunities
  • Professional development and growth
  • Competitive salary and benefits package


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan Insignia Software Full time

    Job DescriptionInsignia Software is seeking energetic candidates to provide technical support and training for Insignia products such as Insignia Library System and Insignia Student Management System. Insignia customers include K-12, public, academic, and special libraries. As a Technical Support Specialist for Insignia, you will gain an in-depth...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan Insignia Software Full time

    Job DescriptionAs a Technical Support Specialist at Insignia Software, you will play a critical role in delivering exceptional customer service and supporting the development of our library management systems.Your key responsibilities will include:Providing timely and effective responses to customer inquiriesConducting thorough analysis of user issues and...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan REECO SOLUTIONS Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from REECO SOLUTIONS.Responsibilities:Plan, Manage and Execute On-site Solar Installations.Conduct Site Supervision and Site Surveys.Ensure Compliance with Safety Standards.Generate Leads and Engage with Potential Customers to Promote Solar Energy Solutions.Negotiate...

  • IT Service Expert

    6 days ago


    Abbottabad, Khyber Pakhtunkhwa, Pakistan Insignia Software Full time

    About the RoleWe are seeking a skilled technical support professional to join our Insignia Software team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and troubleshooting user issues.The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding of...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan Insignia Software Full time

    Key SkillsTo succeed as a Technical Support Specialist at Insignia Software, you will need to possess:Excellent communication and problem-solving skillsA strong understanding of library management systems and technical support principlesAbility to work effectively in a team environmentFamiliarity with Microsoft Office products and software...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan MNS Solutions Full time

    Job SummaryWe are seeking an experienced Client Success Lead to join our team at MNS Solutions. The successful candidate will have a proven track record of delivering exceptional client experiences and driving growth through innovative solutions. If you are a seasoned professional with a passion for delivering world-class customer service, we want to hear...

  • SEO Specialist

    2 weeks ago


    Abbottabad, Khyber Pakhtunkhwa, Pakistan SolutionicA Full time

    We are looking for a driven, technical mind to execute and strategize SEO tactics.Job SpecificationAbility to comfortably work with minimal supervisionShould be comfortable working with debugging tools like Firebug, Chrome inspector, etc.Basic understanding of PHP back-end development and troubleshootingExperience designing and developing responsive design...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan MNS Solutions Full time

    Client Success Lead Job DescriptionAs a Client Success Lead at MNS Solutions, you will be responsible for delivering exceptional client experiences and driving growth through innovative solutions. Your role will involve on-boarding new clients, managing and providing support to existing clients, and developing and implementing strategies to drive client...

  • Sales Professional

    1 day ago


    Abbottabad, Khyber Pakhtunkhwa, Pakistan Digital Creak Full time

    Job Description: We are seeking a highly motivated Customer Acquisition Specialist to join our sales team. As a Call Centre Representative, you will be responsible for developing and executing outbound sales campaigns.We offer a comprehensive training program, where you can learn from industry experts and grow with our team.Your key responsibilities will...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan Times Consultant (Pvt.) Ltd. Full time

    Join Times Consultant (Pvt) Ltd. as a Career Guidance Specialist and play a pivotal role in shaping the future of our students.Representing 500+ global universities, we offer a comprehensive understanding of foreign education systems.Job ResponsibilitiesYou will assist students in selecting the right education pathway based on their interests and...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan MNS Solutions Full time

    The Client Success Manager is expected to achieve maximum client satisfaction through well-designed processes and outstanding pro-active customer service. The CS Manager is expected to connect with the RCM and Product Teams to get all the information to provide to the clients.RequirementOn-boarding new clients for services and products.Managing and providing...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan MNS Solutions Full time

    Job DescriptionAs a Client Success Lead at MNS Solutions, you will be responsible for achieving maximum client satisfaction through well-designed processes and outstanding pro-active customer service. Your role will involve connecting with the RCM and Product Teams to get all the information to provide to the clients.ResponsibilitiesOn-boarding new clients...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan Times Consultant (Pvt.) Ltd. Full time

    Times Consultant (Pvt) Ltd. aims to empower students by providing expert guidance on studying abroad.We offer a unique opportunity to join our team of experienced professionals representing 500+ global universities.Role OverviewAs a Study Abroad Consultant, you will be responsible for guiding students in making informed decisions about their educational...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan MNS Solutions Full time

    About UsMNS Solutions is a leading provider of Billing Services and Revenue Cycle Management. We pride ourselves on delivering exceptional client experiences and driving growth through innovative solutions. As a Client Success Lead, you will play a critical role in helping us achieve this mission. If you are a seasoned professional with a passion for...

  • IT HR Manager

    2 weeks ago


    Abbottabad, Khyber Pakhtunkhwa, Pakistan Sanbrex Digital Full time

    The Technical Recruiter/HR Manager will manage a full cycle recruitment process for traditional and emerging technology based roles, as we work to transform technology at Sanbrex Digital.What will you do?Develop and maintain relationships with the business leaders & HR partners to be an advisor and strategize to fill job vacanciesConduct a thorough intake...


  • Abbottabad, Khyber Pakhtunkhwa, Pakistan WebFunnel Full time

    Job Description:Position: WordPress + PHP DeveloperLocation: RemoteEmployment Type: Full-TimeSalary: 60k-80k Rs based on experienceExperience: 1yrs to 3yrs+ (ideal)Shift: AnyAbout UsWebFunnel is a growing web development agency specializing in creating responsive, accessible, and user-centric websites for small to medium-sized businesses. Our projects range...


  • Abbottabad Tehsil, Pakistan Hidden Creative Full time

    We're seeking a web development specialist to construct and maintain our websites using WordPress. In this role, you'll work closely with our team to create visually appealing and user-friendly sites.As a web development specialist, you'll be responsible for translating client requirements into functional websites. This involves using your knowledge of major...