Customer Experience Lead

RequirementsBachelor's or Master's degree in Business, Law, Marketing, or a related field.Proven experience in customer support and compliance management within a global e-commerce business.Strong working knowledge of Shopify, Amazon, and other online retail marketplaces.Experience in managing large, global customer support teams.

We are looking for an experienced Customer Experience Director to lead our Call Center team at Touchstone Communications. In this role, you will be responsible for driving exceptional customer experiences, ensuring high-quality performance from our agents, and developing strategies to improve customer satisfaction.Main ObjectivesDevelop and implement...

We are looking for a highly skilled Customer Experience Manager to join our team at R Plus Concept Design. As a Customer Experience Manager, you will be responsible for leading our online customer support team, ensuring efficient and high-quality support, and driving customer satisfaction.Your Key ResponsibilitiesYou will:Oversee daily operations and ensure...

We are seeking a seasoned professional to lead our customer experience initiatives at Cheezious Pakistan.About the RoleThis position will be responsible for developing and implementing strategies to enhance guest satisfaction, gathering and analyzing feedback, and training staff on best practices.Develop and implement customer experience strategies to drive...

Job Summary:We are seeking a Customer Experience Associate to act as a liaison between our customer and the respective client. This role involves providing assistance to customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.About the Role:Interact with customers to provide and process information in...

Company OverviewCheezious Pakistan is a leading food service provider that prides itself on delivering exceptional customer experiences. Our vision is to create a welcoming atmosphere where every guest feels valued and cared for.Job DescriptionWe are seeking an accomplished Customer Experience Strategist to champion our guests' satisfaction and loyalty. The...

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...

Job Description:    As a Customer Service Representative, you will be the core contact for our clients, engaging with them over the phone to persuade their interests. You will be responsible for communicating effectively, using software controls to deliver pre-recorded sales scripts positively.    Key Responsibilities:Get trained on software tools...

About the Job">We are looking for an experienced Account Operations Coordinator to join our team at Zones IT Solutions. This role involves managing customer relationships, coordinating internal teams, and ensuring seamless delivery of services to our clients.">About Your Skills">">You have 3 years of experience in account management and/or customer service,...

Hospitality Manager Job Description: We are seeking an experienced Hospitality Manager to join our team at Marcopolo Resorts & Tours. The successful candidate will have a proven track record of delivering exceptional customer experiences, leading high-performing teams, and driving business growth.ResponsibilitiesOperations Oversight: Oversee daily...

Clyro is a pioneering UI/UX design agency seeking an experienced Customer Experience Associate to lead our customer service efforts.Responsibilities:Client Communication & SupportFoster strong relationships with clients through timely, accurate, and empathetic responses to their inquiries.Provide expert guidance on Clyro's services, including project...

We are seeking a dedicated Customer Experience Advocate to provide top-notch support to our customers.The successful candidate will be responsible for responding to customer queries in a timely and accurate way, identifying customer needs, and providing solutions via phone, email or chat.This role also involves analyzing and reporting product malfunctions,...

We are seeking a highly skilled CX professional to join the ibex team. As a Customer Experience Ambassador, you will play a vital role in delivering exceptional customer support and service.Key Responsibilities:Provide prompt and professional responses to customer inquiries via various communication channels.Maintain accurate records of customer...

**Job Summary**We are seeking a talented Customer Experience Expert to join our team at ibex. As a key member of our Operations department, you will play a vital role in delivering exceptional customer service and support.Key Responsibilities:Provide professional responses to customer inquiries, resolving issues efficiently and effectively.Record and track...

The Customer Experience Director at RETAILO TECHNOLOGIES is responsible for driving operational excellence, optimizing customer interactions, and ensuring the highest levels of satisfaction.As a key member of our team, you will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking...

Job Title: Client Success Manager – 1Location:PakistanDescription:Zones IT Solutions is seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for delivering exceptional customer experience, building strong relationships with customers, and driving business growth through strategic planning...

Gtradecenter is a leading provider of international education services. We are seeking highly motivated and detail-oriented individuals to join our team as Customer Support Officers.The successful candidate will be responsible for handling various tasks, including:Coordinating with students and partner universitiesProviding exceptional customer service and...

About the RoleWe are looking for a highly motivated and enthusiastic individual to work as a Customer Support and Service Executive.The ideal candidate will have excellent communication skills, experience working in a call center, and a passion for delivering outstanding customer service.

We are looking for a Customer Experience Representative at Three Percent Pakistan to play a pivotal role in ensuring a positive customer experience. This individual will address inquiries, resolve issues, and provide support related to our products and services.Key Responsibilities:Engage with customers to understand their needsResolve complex issues in a...

RDX Sports is a globally recognized e-commerce brand with a strong presence in the international market. We are seeking a seasoned professional to join our global team as an Assistant Director – Customer Support, Compliance & Excellence Department.This role plays a critical part in driving customer service excellence, ensuring compliance with regulations,...