Service Desk Coordinator

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team.

Main Duties
  1. Receive and process customer orders, ensuring all details are accurate.
  2. Manage and respond to customer queries and feedback across various social media platforms.
  3. Coordinate with vendors to ensure smooth order fulfillment and delivery.
  4. Monitor and update the status of orders, including replacements, returns and unfulfilled items.
  5. Develop and maintain accurate product listings.
Essential Skills
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Conflict resolution skills.
  • Previous customer service experience an asset.


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