Service Desk Specialist

Key ResponsibilitiesThe Service Desk Specialist will be responsible for providing exceptional customer service to our online tutoring clients. Key responsibilities include:Responding to customer inquiries via phone and emailResolving customer complaints and issues in a timely mannerCoordinating online classes and tutoring sessionsDeveloping and implementing...

This is an exciting opportunity to join a fast-expanding company as a Service Desk Specialist. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring timely resolution of customer inquiries.ResponsibilitiesEngage with customers via email, phone, live chat, and social media to address...

A Help Desk Specialist is needed to resolve customer issues and improve their experience with our services.The role involves responding to customer inquiries, identifying needs, and providing assistance via email or chat.Key responsibilities:Timely and accurate response to customer inquiries.Providing assistance and guidance to...

We are looking for a Help Desk Specialist to join our team. As a help desk specialist, you will be responsible for responding to customer inquiries and resolving technical issues in a timely and efficient manner. You will also play a key role in identifying and implementing process improvements to enhance the overall customer experience.Our ideal candidate...

Role DescriptionWe are seeking a highly skilled Service Desk Specialist to provide technical support and guidance to our customers. As a key member of our support team, you will be responsible for troubleshooting complex technical issues, providing solutions, and enhancing the overall customer experience.About the PositionThis is an entry-level position that...

Service Desk Job DetailsThe successful candidate will work as a service desk executive, responsible for providing exceptional customer service via phone, email, and live chat. Key responsibilities include managing the phone queue, assisting customers with online orders, and confirming delivery details.Main Activities:Respond to customer inquiries in a timely...

Job SummaryWe are seeking a Help Desk Operations Coordinator to join our team at Giant Group. In this role, you will handle technical issues, service requests, and change requests while providing exceptional support to our clients and organization.Your Key ResponsibilitiesCapture, validate, and triage user queries or issues for further processing.Ensure...

ResponsibilitiesIn this role, you will be responsible for:Providing advanced level service desk support incidents and service requests related to Core Banking Applications.Identifying root causes for application errors and escalating serious concerns to the Global Application Services Manager.Analysing resolved incidents to identify repeated failures and...

At Giant Group, we have an exciting opportunity for a Service Desk Analyst to join our growing team.Job Title: Service Desk AnalystSalary: From PKR 165,000 to 251,000 per month (shift allowance of PKR 30,000 per month)Hours: 40 hours per week, Monday to Friday, 12:00pm - 9:00pmDeadline to Apply: 28th April, 2025.About usWe believe in a world where businesses...

Our ExpectationsWe are looking for a highly skilled Operational Help Desk and Management specialist to manage our operational help desk effectively.The successful candidate will be responsible for:Managing end-to-end coordination for customer query resolutionEffective stakeholder management for the closure of respective action plansEnsuring performance as...

This role requires a Service Desk Representative who can address customer inquiries, resolve issues, and provide exceptional service.The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to delivering outstanding customer support.Responsibilities:Address customer inquiries via phone, email, or chat.Provide...

Job OverviewWe are a dynamic and growing technology company that values innovation and excellence. Our team is comprised of dedicated professionals who are passionate about delivering exceptional customer service and support.About the RoleThis is an exciting opportunity for a seasoned Customer Support Executive to join our team and contribute to our mission...

Job SummaryThe Service Desk Professional is responsible for providing top-notch support to our customers through various communication channels. This role requires strong problem-solving skills, excellent communication skills, and the ability to work well under pressure.Key Responsibilities:Provide timely and effective support to customersAnalyze and resolve...

Job DescriptionWe are seeking a highly skilled Front Desk Manager to join our team. This is a full-time on-site role based in Lahore District.The successful candidate will be responsible for managing day-to-day receptionist duties, ensuring excellent customer service and satisfaction, handling reservations, and maintaining effective communication with...

We are looking for a highly skilled Service Desk Expert to join our team.Job Summary:The ideal candidate will have excellent communication skills, be able to troubleshoot technical issues, and work well under pressure. Key responsibilities include managing Security Officer queries, interacting with clients, and providing exceptional customer...

The ideal candidate for the Front Desk Officer position is a customer-oriented individual. As a Front Desk Officer, you will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support. You will play a key role in ensuring the smooth operation of our front desk and reception area.Job...

Job SummaryWe are seeking a Customer Service Specialist to join our team. The ideal candidate will possess excellent verbal communication skills, be able to listen actively, and demonstrate a positive attitude. The successful candidate will also have conflict resolution skills, be diligent in their work, and capable of handling pressure.Key...

Job DescriptionWe are seeking a highly skilled Help Desk and Operational Specialist to join our team. The successful candidate will be responsible for executing provisioning and de-provisioning of services in HLR, order management, and notifications management.The ideal candidate will have a proven track record of managing end-to-end coordination for...

We are seeking an experienced IT Help Desk Manager to join our team at Hirasoft Software Solutions. As a key member of our IT department, you will be responsible for managing our help desk operations and ensuring that all employee IT needs are met.The ideal candidate will have a strong background in IT support, with excellent leadership skills and the...

About the Job">This is an exciting opportunity to join our team as a Help Desk Support Specialist. As a member of our support team, you will be responsible for providing high-quality technical support to our customers via phone, email, or chat.">Key Responsibilities:">">Provide technical support to customers via phone, email, or chat">Respond to customer...