Current jobs related to Inbound Call Center Management Role - Karachi, Sindh - E-Square

  • Manager Call Center Operation

    2 weeks ago

    Karachi, Sindh, Pakistan E-Square Full time

    One of the leading multinational companies that has recently taken over a few projects in Pakistan is looking for a Manager for their premium call center operations. The incumbent must have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of...

  • Call Center Office Manager

    2 weeks ago

    Karachi, Sindh, Pakistan Pro Work Technical Services Full time

    Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...

  • Trainee Call Center Manager

    2 weeks ago

    Karachi, Sindh, Pakistan Salaf Foods Full time

    A food company is looking for a call center trainee manager. The candidate will initially act as a one-man army and will develop their very own team over time.We will start with one seat and then expand it to up to 10 seats in the coming few months (possibly weeks). The candidate will be responsible for taking calls and processing orders. Initially, it will...

  • Call Center Team Member

    9 hours ago

    Karachi, Sindh, Pakistan aQrate Solutions Full time

    Job Description:We are seeking a talented and driven sales professional to join our team as a Call Center Sales Representative. In this role, you will be responsible for generating new business opportunities, qualifying leads, and closing deals with our valued clients.The successful candidate will possess exceptional communication skills, a clear American...

  • Telemarketing - Call Center Sales Representative

    1 week ago

    Karachi, Sindh, Pakistan aQrate Solutions Full time

    Telemarketing - Call Center Sales RepresentativeWe are seeking a motivated and results-oriented Call Center Sales Representative to join our growing team. You will be responsible for generating leads, qualifying prospects, and closing deals for our US-based clientele. This is a fast-paced and dynamic environment, and we are looking for someone who thrives on...

  • Manager Call Center

    2 weeks ago

    Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

    Brief JD:- Supervise complete sales operations- Manage and achieve sales targets- Plan and develop new methods to improve call center sales efficiency- Monitor operations for safe and sound delivery to customers within committed timeJob Specification- Organizational, administrative, and managerial skills- Good interpersonal skills- Should be a team player-...

  • Call Center Operations Manager

    13 minutes ago

    Karachi, Sindh, Pakistan Digitonic Corporation Businesses Full time

    Customer Service ManagementAbout the Opportunity: We are seeking a highly experienced Call Center Operations Manager to lead our customer service team at Digitonic Corporation Businesses. As a key leader, you will oversee the delivery of exceptional service to our clients and drive team performance.Main Responsibilities:Overseeing the management of call...

  • Call Center Project Coordinator

    7 days ago

    Karachi, Sindh, Pakistan Ideas Unlimited Full time

    We are seeking a highly skilled Call Center Project Coordinator to join our team at Ideas Unlimited.About the Position:We require an individual with 1 year of experience in Project Management, 1 year of experience in Call Centers, and 1 year of Sales background.The successful candidate will be responsible for managing project lifecycle, training agents, and...

  • Call Center Sales Specialist

    1 week ago

    Karachi, Sindh, Pakistan aQrate Solutions Full time

    Job OverviewWe are looking for a skilled and experienced Customer Acquisition Representative to join our team in Karachi. As a US-based company, we require candidates who can work night shifts according to US time.This is a full-time position that involves generating leads, qualifying prospects, and closing deals for our clients. If you are a strong...

  • Inbound Call Resolution Professional

    2 weeks ago

    Karachi, Sindh, Pakistan UA Outsourcing Full time

    BenefitsAt UA Outsourcing, we believe in recognizing and rewarding our employees for their hard work and dedication. As a Inbound Call Resolution Professional, you will enjoy a range of benefits, including:A competitive salaryA comprehensive benefits packageOpportunities for career advancementA supportive work environmentYou will also receive training and...

  • Contact Center Specialist

    1 week ago

    Karachi, Sindh, Pakistan Standard Chartered Full time

    Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

  • Call Center Representative

    1 week ago

    Karachi, Sindh, Pakistan HR Link Full time

    Job Description:We are looking for a highly motivated and detail-oriented Customer Support Executive to join our team at HR Link, Pakistan.The successful candidate will be responsible for providing top-notch customer service and support to our clients.Responsibilities:Respond to customer inquiries via phone, email, or chatResolve customer complaints and...

  • Call Evaluation Executive

    1 week ago

    Karachi, Sindh, Pakistan SourceCode Full time

    Key ResponsibilitiesEvaluate inbound and outbound calls related to the medical campaign, ensuring adherence to quality standards and operational guidelines.Verify lead authenticity by cross-checking information provided by clients and maintaining accurate records.Identify areas for improvement in call handling and service delivery, providing constructive...

  • Level 1 Call Center IT Support

    4 days ago

    Karachi, Sindh, Pakistan Allied Business Machines (Pvt) Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Responsibilities:First point of contact for IT issues via phone, email, and chatTroubleshoot and resolve incidents or escalate if neededManage tickets using ServiceNow from detection to resolutionCreate and maintain knowledge articles for known issuesRequirements:1-2 years in Service Desk/Call...

  • Results-Driven Sales Associate

    9 hours ago

    Karachi, Sindh, Pakistan aQrate Solutions Full time

    We are seeking a skilled and results-oriented sales professional to join our team as a Call Center Sales Representative. As a key member of our sales team, you will be responsible for generating leads, qualifying prospects, and closing deals with our US-based clientele.The ideal candidate will have excellent communication skills, a clear American accent, and...

  • Sales Representative

    9 hours ago

    Karachi, Sindh, Pakistan aQrate Solutions Full time

    We are seeking a highly motivated and results-driven sales professional to join our dynamic team as a Call Center Sales Representative. As a key member of our sales team, you will be responsible for generating leads, qualifying prospects, and closing deals with our US-based clientele.The ideal candidate will have excellent communication skills, a clear...

  • Medical Call QA Executive

    2 weeks ago

    Karachi, Sindh, Pakistan SourceCode Full time

    We are seeking a dedicated, full-time Medical Call QA Executive to join our team. The ideal candidate will possess strong analytical skills and a keen eye for detail, ensuring the highest quality standards in our medical campaign calls. As a Medical Call QA Executive, you will play a crucial role in ensuring that all calls meet compliance guidelines,...

  • Contact Center Operations Director

    1 week ago

    Karachi, Sindh, Pakistan Career Consultants Inc Full time

    Job Title: Phone Banking ManagerJob Summary:We are seeking a seasoned Phone Banking Manager to join our team. The successful candidate will have a strong background in customer service and contact center management, with 3-5 years of experience in a similar role.Key Responsibilities:Develop and implement strategies to improve call center efficiency and...

  • Customer Relationship Specialist

    9 hours ago

    Karachi, Sindh, Pakistan aQrate Solutions Full time

    About the Role:We are seeking a talented and driven sales professional to join our team as a Call Center Sales Representative. In this role, you will be responsible for generating new business opportunities, qualifying leads, and closing deals with our valued clients.The successful candidate will possess exceptional communication skills, a clear American...

  • Sales Executive

    1 week ago

    Karachi, Sindh, Pakistan Azeem Human Resource Services Full time

    Sales Executive Azeem Human Resource Services, Pakistan Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild...

Inbound Call Center Management Role

2 weeks ago

Karachi, Sindh, Pakistan E-Square Full time

E-Square is seeking a highly skilled Manager to manage their prestigious call center operations in Pakistan. The ideal candidate will possess 4-5 years of experience in various areas of call centers, including Team Leader or Assistant Manager roles. A minimum total experience of 4 years in top-notch inbound call centers, particularly local (inbound operations), is required. We are looking for a results-driven professional who can apply SOP, KPIs, and call center metrics to achieve exceptional outcomes.

Responsibilities

• Analyze complex problems and develop targeted solutions
• Collaborate with cross-functional teams to drive business growth
• Implement process enhancements to improve efficiency and productivity
• Maintain expertise in Urdu and English; knowledge of additional languages is desirable

We are committed to providing a supportive and inclusive work environment.