
Customer Service Team Lead
5 days ago
Calls are answered by highly skilled Advisors who possess exceptional knowledge of products and services. As a Customer Service Team Lead, you will be responsible for guiding your team towards delivering world-class service.
This involves ensuring that each Advisor understands company policies, procedures, and standards, which enables them to handle customer inquiries efficiently and professionally.
The role also requires you to develop and implement strategies to improve customer satisfaction and loyalty.
To achieve this, you will need to work closely with the operations team to ensure that all necessary resources are available to support the team's efforts.
Your success in this role will be measured by your ability to:
- Develop and maintain high-performing teams that consistently deliver excellent results.
- Identify opportunities to improve processes and implement changes that increase efficiency and productivity.
- Maintain open lines of communication with the operations team to ensure seamless collaboration.
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Customer Service Team Lead
2 weeks ago
Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full timeWe are seeking a talented and dedicated individual for the role of Customer Support Manager. As a key member of our team, you will play a vital part in ensuring that our customers receive exceptional support and service.About the RoleThe successful candidate will be responsible for handling and resolving customer queries to their satisfaction level. This...
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Customer Service Team Supervisor
2 weeks ago
Islamabad, Islamabad, Pakistan DegiTech Centre - SMC Private Limited Full timeAbout the RoleWe are looking for an experienced Team Leader who can lead our dynamic team at DegiTech Centre - SMC Private Limited. The ideal candidate will have at least 2 years of experience in a similar role and possess strong leadership and team management skills. Responsibilities include:- Overseeing daily operations to ensure high-quality customer...
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Customer Service Lead
1 day ago
Islamabad, Islamabad, Pakistan H. Karim Buksh Full timeAssistant Store Manager PositionH. Karim Buksh is seeking a talented Assistant Store Manager to join its retail team. In this role, you will lead sales staff, drive business growth, and deliver exceptional customer experiences.Key Responsibilities:Train and develop sales staff to deliver outstanding customer experiences.Conduct market research to stay ahead...
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Customer Service Team Leader
3 weeks ago
Islamabad, Islamabad, Pakistan R Plus Concept Design Full timeJob Description:Position Summary:The Online Customer Service Team Leader is responsible for overseeing a team of customer service representatives to ensure efficient, high-quality support for customers through online channels. This role involves managing daily operations, coaching team members, monitoring performance, and resolving escalated issues. The Team...
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Customer Acquisition Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Service Square Full timeAt Service Square, we are committed to delivering exceptional customer service and exceeding our customers' expectations. To achieve this goal, we are seeking a highly motivated and experienced sales and marketing professional to join our team.Main ResponsibilitiesDevelop and implement effective marketing strategies to drive sales and revenue growth.Conduct...
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Food Services Team Lead
2 weeks ago
Islamabad, Islamabad, Pakistan YK & Co. Full timeWe are looking for a talented Food Services Team Lead to join our YK & Co. team.In this role, you will be responsible for leading a team of sales professionals and driving sales growth through effective sales strategies.You will work closely with our sales team to execute sales plans and build strong relationships with key customers.Key Responsibilities:Lead...
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Technical Service Team Lead
9 hours ago
Islamabad, Islamabad, Pakistan Iqbal & Company Full timeJob OverviewIqbal & Company seeks a highly skilled and experienced Technical Service Team Lead to oversee the daily operations of our technical service team nationwide. The successful candidate will ensure strict compliance with equipment and procedural standards, health and safety protocols, and after sales services.Key ResponsibilitiesSupervise the daily...
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Customer Service Associate
1 day ago
Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full timeAbout Rythm LED Bulb OrganizationWe are a leading provider of innovative LED lighting solutions, committed to delivering exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Service Executive to join our team. As a key member of our support staff, you will be responsible for providing top-notch customer service and...
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Customer Service Manager
1 week ago
Islamabad, Islamabad, Pakistan Reactivespace Technologies Full timeAbout the RoleThe Customer Service Manager will be responsible for leading a team of call center representatives and ensuring that our customers receive exceptional service. The successful candidate will have a proven track record in a customer-facing role and excellent leadership skills.The ideal candidate will have experience in a call center environment...
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Customer Service Representative
5 days ago
Islamabad, Islamabad, Pakistan Ibex Dynamics Full timeCompany OverviewIbex Dynamics Pvt Ltd is a leading e-commerce company, seeking a highly skilled and experienced Customer Service Representative to join our team.Job DescriptionWe are looking for a talented individual to handle inbound chat support for our clients. As a Customer Service Representative, you will be responsible for providing excellent customer...
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Customer Service Representative
1 week ago
Islamabad, Islamabad, Pakistan Recruitment Empire Full timeAbout Recruitment Empire:At Recruitment Empire, we are committed to excellence in customer service. As a leading recruitment agency, we understand the importance of building strong relationships with our clients. We are seeking a highly skilled and experienced Customer Support Representative to join our team.The successful candidate will be responsible for...
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Customer Support Team Lead
7 days ago
Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full timeWe are seeking a highly skilled and energetic customer support professional to join our team at 247 eServices Pvt Ltd. This is a no sales and fixed salary-based position, perfect for individuals who can communicate effectively in English.ResponsibilitiesWe require an individual with excellent communication skills to handle and resolve customer queries...
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Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan ibex Full timeJob Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at ibex. As a Customer Support Specialist, you will be responsible for acting as a liaison between our customers and the respective client.Your Key Responsibilities:You will interact with customers to provide and...
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Customer Service and Sales Executive
7 days ago
Islamabad, Islamabad, Pakistan Zameen Full timeAbout Our TeamWe are Zameen, a leading real estate company seeking an experienced Customer Service and Sales Executive to join our team. As the Assistant Manager Sales, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales professionals.To succeed in this role, you must have a strong passion for...
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Team Lead
1 week ago
Islamabad, Islamabad, Pakistan Reactivespace Technologies Full timeTeam Lead (Call Centre) Reactivespace Technologies, Pakistan As a Call Center Team Lead, you will be responsible for overseeing and coordinating the daily operations of the call center team. Your primary objective is to ensure the team meets performance targets, delivers exceptional customer service, and operates efficiently. You will play a key role in...
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Customer Service Team Manager
3 days ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: Call Center Team LeaderLocation: Islamabad, PakistanJob Type: Full-timeDepartment: Customer Success DepartmentSalary: Competitive, based on experience + performance bonuses
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Service Delivery Executive
8 hours ago
Islamabad, Islamabad, Pakistan Service Square Full timeAbout This OpportunityWe are looking for a highly motivated and experienced Project Manager to join our team.Key ResponsibilitiesThe successful candidate will be responsible for:Leading project teams to deliver results-driven outcomesDeveloping and implementing effective project plansMaintaining strong relationships with clients and stakeholdersIdentifying...
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Customer Service Specialist
4 weeks ago
Islamabad, Islamabad, Pakistan Focus IT Services Full timeJob Description:Position Overview:We are currently seeking experienced and dynamic Customer Service Specialists (CSRs) to join our team. In this role, you will be the voice and face of the brand, providing and analyzing customer needs in order to provide support. The Customer Service Representative attracts potential customers by answering product and...
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Customer Service Officer
3 weeks ago
Islamabad, Islamabad, Pakistan Zong CMPAK Full timeCustomer Service Officer Zong CMPAK, Pakistan Responsibilities:Providing customer services to customers by answering their queries, requests, and complaints as defined in the process.Responsible for achieving high customer satisfaction through high-quality service delivery.Ensuring smooth and flawless helpline operations.Taking accurate measures against...
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Customer Service Representative
2 days ago
Islamabad, Islamabad, Pakistan Insignia Software Full timeAbout UsInsignia Software is a dynamic and innovative company that provides cutting-edge library management solutions to customers worldwide. We are committed to excellence and strive to deliver high-quality products and services that meet the evolving needs of our customers.As a Product Support Specialist, you will be part of a team that values...