Customer Support Team Lead

6 days ago


Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full time

We are seeking a highly skilled and energetic customer support professional to join our team at 247 eServices Pvt Ltd. This is a no sales and fixed salary-based position, perfect for individuals who can communicate effectively in English.

Responsibilities
  1. We require an individual with excellent communication skills to handle and resolve customer queries efficiently.
  2. The ideal candidate will be able to provide administrative support, including data entry and maintaining a filing system.
  3. A strong ability to solve practical problems and work independently is essential.
  4. This role involves receiving and directing calls, emails, faxes, and text messages, as well as tracking incoming and outgoing calls.
  5. The selected candidate will assist the admin manager in various tasks and develop professional relationships with existing and new customers.

Key Skills:

  • Excellent customer service skills
  • Strong data entry skills
  • Ability to solve problems and work independently
  • Perfect English communication skills


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