Customer Service Team Lead

4 days ago


Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full time

We are seeking a talented and dedicated individual for the role of Customer Support Manager. As a key member of our team, you will play a vital part in ensuring that our customers receive exceptional support and service.

About the Role

The successful candidate will be responsible for handling and resolving customer queries to their satisfaction level. This includes providing word, excel, and secretarial support to clients, as well as receiving, directing, and relaying telephone, email, fax, and text messages.

  • Main Responsibilities:
  • Handle and resolve customer queries to their satisfaction level.
  • Provide administrative support to clients.
  • Receive and relay communications from clients.

This is an exciting opportunity for individuals who possess excellent customer service and communication skills, as well as strong data entry skills and the ability to solve practical problems in a fast-paced environment.

Key Skills and Qualifications

To succeed in this role, you will need:

  • Excellent customer service and communication skills.
  • Strong data entry skills.
  • Ability to solve practical problems and deal with variable situations.
  • Perfect English communication skills.
What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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