Customer Service Team Supervisor

3 days ago


Islamabad, Islamabad, Pakistan DegiTech Centre - SMC Private Limited Full time
About the Role
We are looking for an experienced Team Leader who can lead our dynamic team at DegiTech Centre - SMC Private Limited. The ideal candidate will have at least 2 years of experience in a similar role and possess strong leadership and team management skills. Responsibilities include:
- Overseeing daily operations to ensure high-quality customer service.
- Managing and mentoring team members to achieve performance targets.
- Developing strategies to improve client engagement and retention.
- Analyzing market trends to optimize service delivery.

Required Skills

- Excellent communication and interpersonal abilities.
- Proficient in digital marketing tools and analytics.
- Problem-solving mindset with a customer-focused approach.
- Ability to work under pressure and meet deadlines.


  • Islamabad, Islamabad, Pakistan R Plus Concept Design Full time

    Job Description:Position Summary:The Online Customer Service Team Leader is responsible for overseeing a team of customer service representatives to ensure efficient, high-quality support for customers through online channels. This role involves managing daily operations, coaching team members, monitoring performance, and resolving escalated issues. The Team...

  • Sales Team Supervisor

    2 weeks ago


    Islamabad, Islamabad, Pakistan Siblings Beverages Full time

    Job Description:Siblings Beverages Pvt Ltd. is seeking a proactive and results-driven Sales Supervisor to join our dynamic team. In this role, you will oversee and manage our sales operations, ensuring the achievement of business targets. You will lead a team of sales staff, develop strategic sales plans, and monitor performance to drive growth in our...


  • Islamabad, Islamabad, Pakistan Service Square Full time

    At Service Square, we are committed to delivering exceptional customer service and exceeding our customers' expectations. To achieve this goal, we are seeking a highly motivated and experienced sales and marketing professional to join our team.Main ResponsibilitiesDevelop and implement effective marketing strategies to drive sales and revenue growth.Conduct...


  • Islamabad, Islamabad, Pakistan UOH Full time

    **Job Summary:**We are seeking an experienced Supervisor to join our team at Comsats University Islamabad. The successful candidate will be responsible for overseeing daily operations, ensuring seamless workflow, and driving team performance.


  • Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full time

    We are seeking a talented and dedicated individual for the role of Customer Support Manager. As a key member of our team, you will play a vital part in ensuring that our customers receive exceptional support and service.About the RoleThe successful candidate will be responsible for handling and resolving customer queries to their satisfaction level. This...


  • Islamabad, Islamabad, Pakistan Global Touch Full time

    Supervisor / Team Leader (3 Years Of Experience As A Team Leader In Call Center) - Night Shift - Global Touch, Pakistan Global Touch (Call Center) Pakistan is looking for a Supervisor / Team Leader with 3 years of experience as a team leader in a call center. The candidate will be responsible for developing, coordinating, and managing campaigns and customer...


  • Islamabad, Islamabad, Pakistan Focus IT Services Full time

    Job Description:Position Overview:We are currently seeking experienced and dynamic Customer Service Specialists (CSRs) to join our team. In this role, you will be the voice and face of the brand, providing and analyzing customer needs in order to provide support. The Customer Service Representative attracts potential customers by answering product and...


  • Islamabad, Islamabad, Pakistan Zong CMPAK Full time

    Customer Service Officer Zong CMPAK, Pakistan Responsibilities:Providing customer services to customers by answering their queries, requests, and complaints as defined in the process.Responsible for achieving high customer satisfaction through high-quality service delivery.Ensuring smooth and flawless helpline operations.Taking accurate measures against...


  • Islamabad, Islamabad, Pakistan Accotech Pvt Ltd Full time

    Financial Operations SupervisorWe are seeking an experienced financial operations supervisor to join our team at Accotech Pvt Ltd. Key responsibilities will include:Overseeing financial transactions and ensuring accuracy.Coordinating with clients and stakeholders on financial matters.Managing a team of accounting professionals and providing guidance and...


  • Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full time

    Bachelor's degree in Business Administration or relevant field (or equivalent work experience)Job Description: Customer Service ExecutiveResponsibilities:- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat- Assist customers in product selection and provide accurate information regarding pricing,...


  • Islamabad, Islamabad, Pakistan Reactivespace Technologies Full time

    About the RoleThe Customer Service Manager will be responsible for leading a team of call center representatives and ensuring that our customers receive exceptional service. The successful candidate will have a proven track record in a customer-facing role and excellent leadership skills.The ideal candidate will have experience in a call center environment...


  • Islamabad, Islamabad, Pakistan ibex Full time

    Job Title: Customer Support SpecialistAbout the Role:We are seeking a highly skilled and motivated Customer Support Specialist to join our team at ibex. As a Customer Support Specialist, you will be responsible for acting as a liaison between our customers and the respective client.Your Key Responsibilities:You will interact with customers to provide and...


  • Islamabad, Islamabad, Pakistan Recruitment Empire Full time

    About Recruitment Empire:At Recruitment Empire, we are committed to excellence in customer service. As a leading recruitment agency, we understand the importance of building strong relationships with our clients. We are seeking a highly skilled and experienced Customer Support Representative to join our team.The successful candidate will be responsible for...


  • Islamabad, Islamabad, Pakistan Knight Human Group (Pvt) Ltd - KHM Group Full time

    Job OverviewKnight Human Group (Pvt) Ltd - KHM Group is a leading provider of education services.Sales Performance ExpectationsOversee the pipeline of counselors, monthly new bookings, and cases in the admission process.Lead a team to achieve sales targets for student enrollment.Hire and train student counselors as needed.Distribute leads to counselors daily...


  • Islamabad, Islamabad, Pakistan Vantage Digital Full time

    As a customer service specialist, you'll respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations, and resolve complaints or technical concerns.ResponsibilitiesMust be happy and confident in addressing customer concernsInspire confidence in our customersManage incoming customer requests and...


  • Islamabad, Islamabad, Pakistan Axis Design & Build Full time

    A-levels or equivalent. Bachelor's degree in business administration, or a related field is preferred.Job Overview:As a Customer Service Officer, you will be responsible for providing exceptional service to our clients and customers. Your primary focus will be on addressing inquiries, assisting with property inquiries, and ensuring a smooth customer...

  • Accounting Supervisor

    15 hours ago


    Islamabad, Islamabad, Pakistan VASL Full time

    Title: Accounting Supervisor / Bookkeeping SupervisorJob Type: Full-Time, OnsiteLocation: Plaza ONE, Next to PSO pump, Main GT road, near DHA Phase 2 Gate 1, IslamabadTimings: 2 PM - 11 PM (Pakistan Standard Time)Job Overview: We are seeking a highly skilled and experienced Senior Accounting Supervisor or Full Charge Bookkeeper to join our team. The ideal...


  • Islamabad, Islamabad, Pakistan NADRA Technologies Ltd Full time

    About the RoleNADRA Technologies Ltd is seeking a skilled Workshops Supervisor to manage daily workshop activities, ensuring all maintenance, repairs, and services are completed on time and to high standards.Key Responsibilities:Oversee and coordinate daily workshop operations, ensuring efficient use of resources and personnel.Maintain accurate records of...


  • Islamabad, Islamabad, Pakistan HR World Intl. Full time

    At HR World International, we are seeking a skilled Customer Service Representative to join our team. This role involves providing top-notch support to clients through inbound calls and chats.About the Role:We are looking for an individual with excellent communication skills, both written and verbal, to handle customer inquiries and resolve issues in a...

  • Team Leader

    2 weeks ago


    Islamabad, Islamabad, Pakistan Knight Human Group (Pvt) Ltd - KHM Group Full time

    Knight Human Group (Pvt) Ltd - KHM Group, PakistanResponsibilitiesManage the pipeline of counselors, monthly new bookings, cases in the admission process, and after admission counseling through to visa appointments.Lead a team of student counselors to achieve budgeted monthly sales targets for the branch.Conduct timely hiring and training of student...