Contact Center Agent

We are looking for a talented and motivated individual to fill the position of Contact Center Agent. As a key member of our team, you will provide exceptional customer service, manage files and documents, and collaborate with colleagues on various projects. To be successful in this role, you must possess excellent communication skills, both written and...

Contact Center AgentJob SummaryWe are looking for Contact Center Agents to provide top-notch customer service and support to our clients. As a Contact Center Agent, you will be the face of our organization and play a critical role in building strong relationships with our customers.Main Accountabilities:Handle customer calls, emails, and chats in a...

Contact Center Agent PositionWe are looking for a skilled and enthusiastic Contact Center Agent to join our team. As a Contact Center Agent, you will play a critical role in delivering exceptional customer service and ensuring customer satisfaction.Key Responsibilities:Handle Customer Inquiries: Respond to customer calls, emails, or chats in a timely and...

Contact Center Agent Job RequirementsThis is a dynamic role that requires the ability to multitask and prioritize multiple customer interactions simultaneously.Main Duties:Handle high-volume inbound and outbound calls in a professional and courteous mannerIdentify and escalate complex customer issues to ensure timely resolutionMaintain accurate records of...

Contact Center AgentWe are looking for a dynamic and results-driven Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for delivering exceptional customer service and support to our clients.Main Responsibilities:Customer Interaction: Engage with customers via phone, email, or chat to resolve their queries and...

Customer Experience LeaderWe are seeking a highly experienced Team Lead Contact Center to lead a team of customer service representatives in a contact center environment.About the RoleThis role involves managing a team of voice and chat agents, monitoring performance, and implementing strategies to improve customer satisfaction.Ensure that the team meets or...

Contact Center Agent RoleWe are looking for a dynamic and proactive individual to join our Contact Center team. The ideal candidate will possess strong communication skills, a willingness to learn, and adaptability in a fast-paced environment. Key responsibilities include customer service, file management, and project assistance.This opportunity offers a...

Team Lead Contact Center (Mashreq Digital Bank Pakistan)The Contact Center Team Lead will be responsible for managing a team of voice and chat agents to ensure the delivery of exceptional customer service. This role involves overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction. The...

Job TitleTeam Lead Contact CenterAbout the RoleThe Team Lead Contact Center will be responsible for overseeing daily operations, monitoring performance, and implementing strategies to improve efficiency and customer satisfaction in a contact center environment.Ensure that the team meets or exceeds performance metrics.Maintain accurate records of team...

**Contact Center Supervisor Job**Responsibilities and ExpectationsThis role involves coaching the Contact Center team to improve their overall quality, efficiency, and productivity through effective coaching and counselling.Key ResponsibilitiesCoach the Contact Center team on AKUH Contact Center System & Product knowledge.Answer all inbound calls and chats...