Contact Center Team Lead

Job Overview">A Team Lead Contact Center is required to manage a team effectively, ensuring engagement and alignment with team deliverables.This role involves close collaboration with team members to maximize target achievement and optimize resource utilization.The ideal candidate will maintain qualitative and quantitative targets by adhering to defined...

Job Title: Contact Centre Team LeadAbout the Role:We are seeking a highly experienced Contact Centre Team Lead to join our dynamic team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our contact centre.You will lead and motivate a team of customer service representatives, providing guidance and support...

Call Center Team Lead / Sales & Client Services SpecialistGet AI-powered advice on this job and more exclusive features.At M Tech Solutions, we help businesses around the world grow with our web services and software solutions. As our global client base expands, we're building a team of passionate, driven professionals to deliver top-tier service and...

Job Title: Contact Center RepresentativeThis role involves providing exceptional customer service and support via phone, email, or chat.We are seeking a highly motivated individual who can effectively handle administrative tasks, resolve customer complaints, and manage incoming communications.Responsibilities:Handling customer inquiries and resolving issues...

Job BriefThe Contact Center Agent attracts potential customers by answering product and service questions; suggesting information about products and services. Rely on instructions and pre-established guidelines to perform the job functions. Works under immediate supervision and typically reports to a supervisor or manager. The target is to ensure excellent...

Answering incoming customer calls and responding to inquiries.Providing excellent customer service and resolving customer issues in a timely manner.Explaining our products and services to customers and addressing any questions or concerns they may have.Adhering to all company policies and procedures.Lead and manage a team of call center officers.Provide...

Bachelor's degree in relevant field or equivalent experienceJob Description: Team Lead - Call Center at ZNZ CommunicationsResponsibilities:Lead and supervise a team of call center representativesEnsure high quality customer service and resolution of customer issuesMonitor team performance and provide constructive feedbackTrain and onboard new team...

At the core of our team's success is a skilled Team Lead who will foster a collaborative environment, ensuring seamless interactions between departments.Responsibilities:Maintain open lines of communication with support teams to optimize performance and efficiency.Promote effective teamwork by facilitating clear communication, encouraging a positive and...

Are you a natural leader with excellent communication skills? Do you have a passion for mentoring and guiding teams?We are seeking an experienced Team Lead to join our Call Center team.Responsibilities:Lead a team of call center representatives, providing guidance and support to ensure exceptional customer service and issue resolutionMonitor team...

5 days ago Be among the first 25 applicantsCompany DescriptionRSF Soft is a leading company specializing in Website Development, Software Development, and Website Marketing. Our team of SEO experts crafts Google-friendly strategies to boost web traffic and social media engagement. We provide SEO services, web development, and custom software solutions...