Contact Center Team Lead

Job Description:Establish effective coordination with team members to ensure engagement and alignment with team deliverables.Collaborate closely with team members to maximize target achievement and optimize resource utilization.Maintain qualitative and quantitative targets by adhering to defined protocols.Handle escalations during calls to enhance the...

Contact Center RepresentativeWe are looking for a highly motivated and results-driven Contact Center Representative to join our team. As a Contact Center Representative, you will play a critical role in providing exceptional service to our customers.Key Responsibilities:Act as a point of contact for customers via phone or other communication channels.Solve...

Job Overview">A Team Lead Contact Center is required to manage a team effectively, ensuring engagement and alignment with team deliverables.This role involves close collaboration with team members to maximize target achievement and optimize resource utilization.The ideal candidate will maintain qualitative and quantitative targets by adhering to defined...

Human Resource Professional | Talent Acquisition | Technical Recruitment#HiringNow #TeamLeadJobs #BPOCareers #CustomerServiceLeadership #LahoreJobs #BPOJobs #CareerOpportunity #GlobalOperations #CustomerExperience #LeadershipOpportunity #NowHiring #JobOpening #TeamLead #CareerGrowthAre you a results-driven leader with a passion for international operations?...

Call Center Team Lead (Sales and Marketing Specialist)Call Center Team Lead (Sales and Marketing Specialist)Get AI-powered advice on this job and more exclusive features.This range is provided by M Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAbout UsAt M Tech Solutions,...

Job Description: Overview:As a Team Lead in the Contact Center, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery. This role involves overseeing daily operations, monitoring performance metrics, and fostering a positive and collaborative team environment.Key...

Call Center Team Lead Next Age Technologies (Pvt) Ltd, Pakistan NextAge Technologies Pvt. Ltd. requires the services of an experienced "Team Lead Call Centre" Male/Female for its Lahore Call Centre.Duties & ResponsibilitiesForecast volumes of calls and manpower requirements.Maintain call distribution system by configuring the telephone to automatically...

Lead a team of CROs on Inbound & Outbound OperationsTo communicate the company and client vision, purpose, core values to employees.Help CROs to understand processes and services information in a positive and effective wayResolve agents, client and customers issues.Conduct performance reviews and team meetings.Handle escalated queries of customers and...

Team Lead - Sales New Travel Team, Pakistan You should be comfortable working in a dynamic fast-paced work environment with a small group of people that love to have fun at work.Managing and directing the daily activities of telesales staff.Acting as an information source and answering agents' questions, assigning tasks, following up and giving instructions...

Leading a team of call center representatives requires a unique blend of leadership skills, technical knowledge, and passion for delivering exceptional customer service.About the RoleThis exciting opportunity is for a Call Center Supervisor to oversee our night-shift International Outbound Campaign operations. The ideal candidate will be responsible for...