
Customer Support Expert
3 days ago
Job Summary
We are seeking an enthusiastic and empathetic Customer Service Representative to join our team. As a key member, you will be responsible for providing exceptional customer support and ensuring the satisfaction and success of our valued customers.
Key Responsibilities
- Respond to customer inquiries via chat and call, providing accurate and helpful information in a timely manner.
- Resolve customer complaints and issues, working to find effective solutions while maintaining a positive attitude.
- Meet customer satisfaction targets, including first response time, resolution rate, and customer satisfaction scores.
- Continuously strive to enhance the overall customer experience by identifying trends in customer feedback and proposing improvements.
Eligibility Criteria
- Proficiency in English language with the ability to convey information clearly and concisely.
- Strong problem-solving abilities, demonstrating patience and empathy when resolving customer issues.
- Customer-focused mindset, dedicated to providing top-notch service and ensuring customer satisfaction.
- Customer service experience is mandatory.
- Familiarity with freelancing platforms is required.
-
Customer Support Expert
2 weeks ago
Islamabad, Islamabad, Pakistan Vantage Digital Full timeAt Vantage Digital, we are seeking a highly skilled Customer Support Expert to join our team. This role is responsible for providing exceptional customer service and support to our clients.ResponsibilitiesTo provide timely and effective responses to customer inquiries and resolve any issues that may arise.To work closely with internal teams to ensure...
-
Customer Support Expert and Ecommerce Lead
2 weeks ago
Islamabad, Islamabad, Pakistan iGate Full timeiGate is looking for a skilled Customer Support Expert and Ecommerce Lead to oversee our customer support process and manage our ecommerce platforms. The ideal candidate will have a strong background in customer support management and experience in managing ecommerce platforms.Responsibilities:Refine our customer support process to ensure timely and...
-
ISO 22301 Implementation Expert
6 days ago
Islamabad, Islamabad, Pakistan Internetwork Expert Full timeInternetwork Expert is a leading provider of innovative solutions to our clients. We are seeking a highly skilled ISO 22301 Implementation Expert to join our team and contribute to our mission of delivering exceptional results.Job Description:You will assist in the implementation and management of Business Continuity Management Systems in line with ISO 22301...
-
Ecommcerce expert and Manager Customer support
2 weeks ago
Islamabad, Islamabad, Pakistan iGate Full timeWe are looking for a highly skilled eCommerce Expert with extensive experience in managing various eCommerce platforms, focusing on compliance and account health. The ideal candidate will have a strong background in customer support management, reporting, and a solid understanding of appeals and VAT processes.ResponsibilitieseCommerce Platform Account Health...
-
Support Solutions Expert
1 week ago
Islamabad, Islamabad, Pakistan TalentPop App Full timeAbout This Role">We're seeking a skilled Support Solutions Expert to join our team. In this role, you'll be responsible for delivering exceptional support experiences to our clients.">Key Responsibilities">">You'll provide support via inbound calls, chat, and email to resolve customer issues efficiently.">You'll troubleshoot issues quickly and find effective...
-
Phone Support Expert
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a highly skilled Phone Support Expert to join our team.The job involves handling customer calls, resolving issues and providing information about our products and services.This is a challenging role that requires excellent communication skills, attention to detail and the ability to work well under pressure.Responsibilities:Handle customer...
-
Customer Experience Expert
2 weeks ago
Islamabad, Islamabad, Pakistan ibex Full time**Job Summary**We are seeking a talented Customer Experience Expert to join our team at ibex. As a key member of our Operations department, you will play a vital role in delivering exceptional customer service and support.Key Responsibilities:Provide professional responses to customer inquiries, resolving issues efficiently and effectively.Record and track...
-
Customer Support
1 day ago
Islamabad, Islamabad, Pakistan Sara International Travel Full timeCall Center Specialist (Customer Support)Location: Gulberg Greens, IslamabadCompany: Sara International Travel (New York-Based | 32+ Years of Trusted Service)Shift: 6:00 PM – 3:00 AM (Night Shift)Work Days: 6 Days a WeekIndustry: Travel & TourismEmployment Type: Full-time (On-site)Sara International Travel, a highly reputable New York-based travel company...
-
Software Product Support Expert
1 week ago
Islamabad, Islamabad, Pakistan IntegCubes Full timeWe are seeking an accomplished Software Product Support Expert to join our team at IntegCubes.Offer world-class support to customers, addressing their product-related queries and concerns promptly.Liaise closely with the product development team to stay updated on new feature releases and enhancements.Deliver personalized support to customers, configuring...
-
Customer Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeDelivering exceptional customer experiences is at the core of this role. As a Service Delivery Expert, you will be responsible for providing high-quality service delivery to our clients, ensuring their queries are answered promptly and efficiently.You will be responsible for achieving high customer satisfaction through excellent communication skills, active...