Customer Success Specialist

1 week ago


Karachi, Sindh, Pakistan Vital Tech Solutions Pvt Ltd. Full time

Vital Tech Solutions Pvt Ltd is committed to delivering exceptional customer experiences. As a Sales Executive, you will play a key role in achieving this goal by leading customer interactions and driving sales growth.

Job Responsibilities
  1. Serve as the primary point of contact for customers, providing timely and effective support.
  2. Identify and pursue sales opportunities, maximizing revenue through strategic promotions and product/service offerings.
  3. Nurture and maintain strong customer relationships, fostering trust and loyalty through exceptional service.
  4. Develop and implement sales strategies to meet and exceed individual and team targets, driving business growth and expansion.
  5. Maintain accurate records of customer interactions and sales performance, tracking progress and informing future sales initiatives.
Qualifications
  1. Excellent communication, negotiation, and interpersonal skills, enabling effective customer engagement and conflict resolution.
  2. A proven track record of meeting or exceeding sales targets, demonstrating adaptability and resilience in fast-paced environments.
  3. Strong problem-solving skills, with the ability to analyze complex sales challenges and develop innovative solutions.
  4. Familiarity with sales technologies and tools, including CRM software and data analysis platforms.


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