
Remote Customer Support Specialist
1 day ago
We are seeking an experienced Customer Support Specialist to provide exceptional customer support and assist clients with accounting inquiries in a remote setting. This role requires availability during scheduled evening shifts and commitment to working assigned hours.
Key Responsibilities- Handle inbound and outbound calls related to accounting inquiries.
- Provide accurate information and support to clients.
- Document customer interactions in Excel and CRM systems.
- Collaborate with team members to resolve issues efficiently.
- Maintain high levels of customer satisfaction.
- Minimum 1 year of experience in a call center or customer service role.
- Strong communication and interpersonal skills; good spoken English required.
- Basic knowledge of accounting principles is a plus.
- Proficient in MS Office (Excel) and CRM software.
- Ability to work independently and manage time effectively.
This role offers the opportunity to work in a dynamic remote environment, providing flexibility and autonomy. We strive to create a positive and supportive team culture, fostering growth and development opportunities for our employees.
About the RoleThis position is ideal for individuals who possess excellent communication and problem-solving skills, are highly organized, and can thrive in a fast-paced environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.
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