Customer Support Agent

2 days ago

Gujranwala, Punjab, Pakistan beBeeGaming Full time $30,000 - $45,000
Job Title: Gaming Support Specialist

We are a community of gamers dedicated to helping each other. We connect with fellow agents from all over the world, work comfortably from home, and discover what it's like to provide support for popular games.

Our benefits include:

  1. A diverse international environment where you'll collaborate with people from different cultures.
  2. Flexibility; working remotely means being able to work from anywhere in the world.
  3. No time wasted commuting between home and work.
  4. Advanced tools, training, and colleagues.
Key Responsibilities

As a player support agent, your duties will include but not be limited to:

  1. Handling customer inquiries (email and live chat) by doing things like:
  2. Assist players with account issues.
  3. Resolve issues regarding refunds, purchases not going through, etc.
  4. Assist players resolve technical problems with the game.
  5. Answer gameplay inquiries and help sort out gameplay issues.

In short, you will be responsible for helping players resolve their issues and continue enjoying the game they love.

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