Customer Support Specialist

2 days ago


Faisalabad City Tehsil, Pakistan beBeeCustomerService Full time 5,000,000 - 7,000,000
Customer Service Representative Job Description

We are seeking a dedicated and skilled Customer Service Representative to join our organization. The ideal candidate will be responsible for delivering exceptional customer service and support through various channels.

Key Responsibilities:
  • Address customer inquiries via phone, email, live chat, and social media platforms.
  • Provide timely assistance with orders, shipping, product details, and returns.
  • Offer high-quality responses that reflect our service standards.
Requirements:
  • Proficiency in English (written and verbal communication).
  • A minimum of 1 year of experience in online/remote customer service.
  • Experience with tools like Gorgias, Zendesk, or Shopify is an advantage.
  • Excellent problem-solving and communication skills.
  • An adaptable and solutions-oriented mindset.
Technical Requirements:
  • A personal computer or laptop with an i5 processor or equivalent.
  • A minimum internet speed of 15 Mbps for both upload and download.

Our ideal candidate values collaboration, supports growth, and makes a meaningful impact in their contributions. If you possess the necessary skills and qualifications, please submit your application.



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