Technical Solutions Professional

1 day ago


Hyderabad City Taluka, Pakistan beBeeSupport Full time $75,000 - $100,000

Designated Support Specialist Role Overview

">

Motive seeks an accomplished Designated Support Engineer (DSE) to deliver exceptional technical assistance and executive-level communication to customers.

">

Primary Responsibilities:

">
  • Provide primary technical support for a limited number of Enterprise Accounts.">
  • Owning or orchestrating the resolution of cases and fostering strong partnerships with assigned customers.">
  • Meet or exceed customer expectations on response quality, timeliness, and overall customer experience.">
  • Collaborate closely with Customer Success Managers to receive, manage, and expeditiously resolve escalations from assigned customers.">
  • Document bugs with Engineering for product issues impacting customers.">
  • BUILD and maintain relationships with technical contacts at assigned customers.">
  • Provide feedback to training and documentation teams.">
  • Assess risk of product releases and act to mitigate identified issues.">
">

Requirements:

">
  • Minimum 1.5+ years of experience in Customer Support and technical support.">
  • Excellent customer communication skills.">
  • Strong analytical and problem-solving skills with ability to manage critical and complex issues.">
  • Strong knowledge of Motive's Products, especially Compliance, Asset, and/or Safety.">
  • Experience with hardware devices, firmware upgrades, change management, and related testing practices.">
  • Experience with Third-Party integrations and advanced troubleshooting techniques.">
">

Preferred Qualifications:

">
  • Familiarity with APIs, Python, Data Dog, SQL, etc.">
  • Deep hardware fault analysis skills.">


  • Hyderabad City Taluka, Pakistan beBeeDevops Full time 1,000,000 - 1,500,000

    Effective Technical Leadership and CollaborationJob DescriptionA senior professional is sought after to lead the development, deployment, and maintenance of systems and technologies that power cutting-edge communication and engagement solutions. This dynamic team collaborates closely with other departments to ensure seamless integration and customer...


  • Hyderabad City Taluka, Pakistan beBeeSolution Full time $112,500 - $143,000

    Job Title: Technical Solutions DeveloperA technical solutions developer plays a pivotal role in delivering successful customer engagements during the pre-sales process.


  • Hyderabad City Taluka, Pakistan Hewlett Packard Enterprise Full time

    OverviewTechnical Solutions Consultant. This role is designed as onsite with an expectation to primarily work from an HPE office.About UsHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...


  • Hyderabad City Taluka, Pakistan beBeeTechnical Full time $70,000 - $95,000

    Advanced Technical ProfessionalAs a key member of our team, this Advanced Technical Professional role involves driving innovation on the AccessOwl platform, enhancing its capabilities while ensuring a robust codebase.Develop core integrations with other systems to foster seamless collaboration.Contribute to the development of our cloud infrastructure to...


  • Hyderabad City Taluka, Pakistan beBeeTechnical Full time 10,000,000 - 15,000,000

    Job Description">As a Senior Consultant Specialist, you will play a pivotal role in supporting the Card management team to achieve set goals and strategy. You will be responsible for ensuring service stability and continuity by protecting production Card applications.">Key Responsibilities:">Support the Card management team to achieve set goals and...


  • Hyderabad City Taluka, Pakistan beBeeCloud Full time 15,000,000 - 25,000,000

    Cloud Architect RoleThe role of Azure Technical Architect is to design, guide and ensure the delivery of robust, secure and scalable cloud solutions on Microsoft Azure.This architect bridges the gap between strategic cloud initiatives and hands-on technical execution, providing expert leadership across architecture design, development practices, cloud...


  • Hyderabad City Taluka, Pakistan beBeeTechnical Full time $120,000 - $160,000

    Java Technical Support SpecialistFor over 15 years, we've led the way in delivering cutting-edge technology projects. Our talented team of top professionals works remotely on roles that drive significant impact worldwide.Key Responsibilities:Provide technical assistance during regular business hours.Monitor system performance and promptly address...


  • Hyderabad City Taluka, Pakistan beBeeTechnical Full time 500,000 - 1,000,000

    Job DescriptionWe are seeking a talented professional to provide technical support and training for our software solutions.The ideal candidate will have experience in troubleshooting user issues, recommending product enhancements, and contributing to quality control and bug testing of new releases.Key responsibilities include:Providing phone and email...


  • Hyderabad City Taluka, Pakistan beBeeConsultant Full time 800,000 - 1,200,000

    Job SummaryWe are seeking a seasoned IT professional to join our team as a Technical Solutions Consultant. This role requires strong technical skills, excellent problem-solving abilities, and outstanding communication skills.About the JobIn this position, you will work closely with customers to diagnose and resolve system/operating system issues. You will...


  • Hyderabad City Taluka, Pakistan beBeeEngineer Full time 800,000 - 1,000,000

    Job Title: Associate IT EngineerJob Summary:We are seeking a skilled and enthusiastic IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our colleagues on site and remotely.You will diagnose and troubleshoot software and hardware related incidents, help our colleagues with their...