Advanced Technical Support Professional

22 hours ago

Karachi, Sindh, Pakistan beBeeTechnical Full time

Job Title: Enterprise Technical Support Specialist

 

  • Provide advanced technical support for complex systems, addressing escalated issues and resolving intricate problems.
  • Diagnose and resolve software, database, and application-related issues through collaborative efforts with development teams.
  • Identify bottlenecks and implement proactive measures to ensure system uptime and reliability.
  • Document troubleshooting steps and solutions for recurring issues, ensuring knowledge sharing among support teams.
  • Handle complex technical incidents and coordinate with cross-functional teams to deliver timely resolution and minimal business impact.
  • Participate in post-incident reviews to determine root causes and prevent future occurrences.
  • Respond quickly to incident alerts and support calls, identifying critical issues that require immediate attention.

 

Required Skills and Qualifications

Education:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience:

  • 2-3 years of experience in software support or technical support roles, with at least 1 year in L2 support.

Skills:

  • Strong understanding of enterprise software platforms and ability to troubleshoot software, databases, and application-related issues.
  • Proficient in ticketing systems, incident management, monitoring tools, and collaboration with cross-functional teams.

 

Benefits

Competitive Package:

  • Competitive salary.
  • Fuel Card.
  • Health benefits.
  • Professional development opportunities.

 

Join Our Team:

As an Enterprise Technical Support Specialist, you will be part of a dynamic team dedicated to delivering exceptional customer satisfaction. If you are passionate about technology and have excellent communication skills, we encourage you to apply for this exciting opportunity.

  • Technical Support Specialist

    20 hours ago

    Karachi, Sindh, Pakistan beBeeBiometric Full time

    Technical Support Specialist Vacancy in Karachi, PakistanBiometric Passport Technical ExpertA leading technology organization is seeking a highly skilled Biometric Passport Technical Expert to fill this critical role. As an expert, you will be responsible for providing advanced technical support for biometric passports and associated systems. Your primary...

  • Java Technical Support Engineer

    2 weeks ago

    Karachi, Sindh, Pakistan BairesDev Full time

    Java Technical Support Engineer - Remote WorkJoin to apply for the Java Technical Support Engineer - Remote Work role at BairesDev.At BairesDev, we've been leading in technology projects for over 15 years, delivering solutions to clients like Google and innovative startups in Silicon Valley.Our diverse team of over 4,000 top-tier professionals works remotely...

  • Senior Technical Support Professional

    1 day ago

    Karachi, Sindh, Pakistan beBeeSupport Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.

  • ERP Technical Support Professional

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeTechnical Full time

    ERP Technical Support SpecialistWe are seeking a highly skilled and motivated individual to join our team as an ERP Technical Support Specialist. This role involves providing technical support for ERP systems, troubleshooting and resolving system errors, and collaborating with internal teams to ensure high-quality client support.The ideal candidate will have...

  • IT Support Professional

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeTechnical Full time

    IT Support Specialist RoleThis position is an exciting opportunity to join our organization as an IT Support Specialist. You will be working closely with all employees to ensure smooth IT operations without disruptions.Key Responsibilities:Respond to incoming IT support requests via email, service desk, or other channels.Provide desktop support...

  • Network Support Engineer

    3 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Network Support Engineer - Technical Solutions SpecialistSought after Skills:Technical Communication ExpertiseOrganizational and Time Management SkillsCollaboration and TeamworkNetwork Engineering Performance MonitoringSystem Availability and ReliabilityConfiguration and Installation of Network DevicesDocumentation ManagementAs a key member of our technical...

  • Technical Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan beBeeTechnician Full time

    We are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance and support to clients regarding the installation, commissioning, and maintenance of air compressors and related equipment.Responsibilities include:Performing routine preventive and corrective...

  • Technical Support Specialist

    2 hours ago

    Karachi, Sindh, Pakistan beBeeSupport Full time

    Job DescriptionWe are seeking a highly skilled Support Professional to provide technical service and support to our customers.The successful candidate will be responsible for troubleshooting and resolving problems to stabilize and optimize customer networks. They will configure and integrate different nodes and solutions in new and live customer networks.The...

  • Technical Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan ibex Full time

    Technical Support Specialist ibex, Pakistan The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other...

  • Technical Support Specialist for Video Content Management

    5 days ago

    Karachi, Sindh, Pakistan beBeeSupport Full time

    We are seeking a skilled Technical Support Specialist to join our team.As a key member of our technical support team, you will provide exceptional service to our clients by resolving complex technical issues related to video content management systems.You will serve as a technical escalation point for tier 1 support teams and help resolve advanced product...