
Key Account Development Specialist
6 days ago
Job Title: Key Account Manager
">About the Role:
We are seeking a highly skilled and experienced Key Account Manager to join our team. The successful candidate will be responsible for maintaining good rapport with targeted customers, meeting sales benchmarks, and improving the market share of allocated products in assigned institutions.
Key Responsibilities:
- Achieve annual and quarterly benchmarks for assigned products in allocated accounts.
- Forecast SKUs monthly for assigned accounts and submit timely reports to the Head of Sales.
- Monitor inventory on assigned IRS and coordinate with RDSM for replenishment and TMS.
- Ensure product availability in assigned accounts and other institutions, including both public and private sectors.
- Include NPIs in the assigned accounts and coordinate with the sales team for prescriptions and liquidation.
- Visit all TCL to generate sales, shape tenders, monitor demand, and handle complaints and queries efficiently.
- Coordinate with the RX team and share account-wise opportunities and threats to the business promptly.
- Utilize SPM and cycle meetings to enhance product and disease knowledge and support business planning.
- Identify new potential institutions and develop business along with implementing product promotional strategies.
- Adhere to and implement SFA practices and achieve KPIs.
- Ensure compliance with company policies and the code of business conduct.
- Coordinate with the Senior Manager of Institutional Business and team for tender document preparation and submission.
- Demonstrate the ability to interact and cooperate with all relevant functions.
- Build trust, value others, foster innovation and creativity, and demonstrate high integrity.
- Develop and maintain professional relationships with targeted doctors, KOLs, hospital administration, and pharmacists.
- Increase market share of assigned products using IQVIA Sales Analyzer and PLD.
- Report adverse events (AER) to Pharmacovigilance and Medical Departments within the stipulated period.
- Display good manners, etiquette, and professionalism during work.
- Perform any other job duties assigned by the company.
Requirements:
- Preferably a medical or science background.
- Five or more years of experience.
Preferred Qualifications:
- Graduate or equivalent qualification.
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