Customer Service Specialist

21 hours ago

Karachi, Sindh, Pakistan beBeeCustomer Full time
Customer Service Representative Opportunity

We are excited to announce that we are seeking highly skilled Customer Service Representatives to join our team. As a Customer Service Representative, you will be responsible for making outbound calls to our customers in the United States, informing them of our latest products and services and assisting in managing customer relationships.

Position: Customer Service Specialist
Location: Remote (Work from Home)
Number of Vacancies: 5-6

Key Responsibilities:

  • Communicate effectively with customers over the phone, resolving their queries and issues in a timely and professional manner.
  • Maintain accurate records of customer interactions, including call logs and customer feedback.
  • Work collaboratively as part of a remote team to achieve business objectives.
  • Develop and implement effective solutions to resolve customer complaints and issues.
  • Meet productivity and quality targets, while maintaining high levels of customer satisfaction.

Requirements:

  • Excellent verbal communication skills in English, with the ability to articulate complex information clearly and concisely.
  • Strong interpersonal and customer service skills, with experience working with diverse customer bases.
  • Ability to work independently and as part of a team, with strong problem-solving and analytical skills.
  • Previous experience in a customer-facing role or telemarketing environment is preferred but not mandatory.
  • A quiet working environment and a reliable internet connection.

Working Hours:

Timing: 7 PM to 2 AM Pakistan Time

What We Offer:

  • Competitive salary and commission structure.
  • Flexible working conditions, with opportunities for remote work.
  • Training and development opportunities to enhance your skills and knowledge.

Interested candidates are encouraged to apply by sending their resume and a brief cover letter. Please specify

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