
Technical Support Operations Manager
1 day ago
The ideal candidate will be a seasoned technical professional with exceptional analytical and problem-solving skills. They will lead the technical support team, mentoring, training, and coaching other technical support engineers to develop their expertise.
They will collaborate with engineering teams across the company to identify and address technical issues affecting customers, driving continuous improvement in the technical support process by analyzing trends in customer issues and implementing new support processes and procedures.
Key responsibilities include:
- Diagnosing and troubleshooting complex technical issues using advanced problem-solving techniques
- Providing leadership and mentoring to junior technical support engineers
- Collaborating with cross-functional teams to resolve complex technical issues and improve customer support processes
- Contribution to knowledge management through development and maintenance of comprehensive knowledge base articles and FAQs
- Maintaining excellent customer service standards and promoting a positive professional attitude throughout interactions
-
Fleet Operations Support Manager
1 day ago
Peshawar City Tehsil, Pakistan beBeeTechnical Full time 1,500,000 - 2,000,000Improve your technical expertise and take on a leadership role with our company as we expand our operations.We empower teams to manage their work efficiently, safely, and profitably with a platform that combines AI with tools for managing drivers, vehicles, equipment, and fleet-related spend. Our customer base includes over 100,000 individuals from various...
-
IT Technical Support Specialist
1 day ago
Peshawar City Tehsil, Pakistan beBeeSupport Full time 500,000 - 1,000,000We are looking for a skilled IT Technical Support Specialist to join our team. As an Associate IT Engineer, you will be responsible for providing technical assistance to our colleagues on site and remotely.Key Responsibilities:Troubleshoot System and Network Issues: Diagnose and solve hardware or software faults, including replacing damaged parts and...
-
Technical Support Operations Expert
1 day ago
Peshawar City Tehsil, Pakistan beBeeSupport Full time $40,000 - $75,000Job OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support function, you will be responsible for providing world-class assistance to our customers via calls, chat and emails.This role involves being the main point of contact for issues and questions about our services. You will work closely...
-
Technical Support Lead
2 days ago
Peshawar City Tehsil, Pakistan Motive Full timeAbout the Role:The Lead Technical Support Engineer role is a senior subject matter expert responsible for providing complex technical support for a range of products and services. As an L4 support engineer, the Lead Technical Support Engineer is the go-to individual for troubleshooting complex issues or product-level bugs that cannot be resolved by Technical...
-
Operational Support Specialist
1 day ago
Peshawar City Tehsil, Pakistan beBeeCustomer Full time $70,000 - $100,000As a Technical Support Engineer, you will play a vital role in delivering exceptional customer experiences and ensuring seamless operations.The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for continuous learning.About the Role:Technical Support Engineers are responsible for managing customer issues,...
-
Technical Operations Expert
1 day ago
Peshawar City Tehsil, Pakistan beBeeSystemAdministration Full time $90,000 - $120,000Job DescriptionWe are seeking an experienced System Administration Specialist to join our team. This role involves providing technical support for Salesforce and integrated Enterprise Systems applications used by customers and internal teams.The successful candidate will be responsible for administration, management, and support of these systems, including...
-
Technical Expert
1 day ago
Peshawar City Tehsil, Pakistan beBeeTechnical Full time 800,000 - 1,200,000About This Role:As a Senior Technical Support Engineer, you will be responsible for managing, tracking, diagnosing, troubleshooting, and identifying root causes for customers in Technical Support. Your primary goal is to provide exceptional support experiences, ensuring timely resolutions and fostering long-term relationships with clients.You will also...
-
Technical Support Associate
1 day ago
Peshawar City Tehsil, Pakistan beBeeEmpathizer Full time $40,000 - $65,000Job OverviewMotive empowers teams to make their work more productive, efficient, and profitable. Our platform provides complete visibility, automating tasks and reducing manual workloads.We serve over 100,000 customers across various industries worldwide.About the RoleAs a Technical Support Specialist, you will deliver exceptional support via calls and...
-
Technical Support Specialist
5 days ago
Faisalabad City Tehsil, Pakistan beBeeComputer Full time $7,200 - $10,800Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to provide expert technical support to clients and assist with troubleshooting computer hardware and software issues.Key Responsibilities:Provide exceptional technical support to clients via phone, email, or in personTroubleshoot complex hardware and software issues and...
-
Senior Technical Support Specialist
1 day ago
Peshawar City Tehsil, Pakistan beBeeTechnical Full time $90,000 - $120,000Unlock the power of technical expertise to drive business success.This role offers a unique opportunity to leverage your skills and experience in product support to deliver exceptional results. You will be responsible for analyzing complex issues, collaborating with cross-functional teams, and driving continuous improvement in the technical support...