
Strategic Account Lead
1 week ago
Job Overview
">- We are seeking a highly skilled Strategic Account Lead to join our team at Nativ Global. As a key member of our client services team, you will be responsible for building and maintaining strong relationships with our clients, understanding their business objectives, challenges, and needs.
About the Role
">- This is an exciting opportunity for a Client Relationship Manager who can lead, mentor, and develop a team of client servicing executives, ensuring high performance and professional growth.
Key Responsibilities
">- The successful candidate will oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget.
- You will develop strategic plans to improve client services, enhance client satisfaction, and drive account growth.
- As the primary point of contact for key clients, you will facilitate clear and effective communication between clients and internal teams.
- Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust.
- You will prepare detailed reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement.
- Bachelor's degree in Business Administration or related field.
- A minimum of 5 years of experience in client-facing roles, preferably in the Internet Publishing industry.
- Proven track record of building and maintaining strong client relationships.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
What We Offer
">- A competitive salary range of Rs70,000.00 - Rs85,000.00 per month.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- Opportunities for career growth and advancement.
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