
Team Lead Position in Customer Service
6 days ago
This role requires a skilled leader who can foster a collaborative environment and drive business results.
Key Responsibilities:- Lead a team of contact center representatives to achieve targets and optimize resource utilization.
- Collaborate with colleagues to identify areas for improvement and implement changes.
- Develop and maintain high-quality processes to ensure excellent customer service.
- Handle customer complaints and issues in a professional manner.
- Meet regular performance targets and goals.
- Demonstrate adaptability and resilience in a fast-paced environment.
- Continuously seek opportunities to improve processes and systems.
- A minimum of 1-2 years of experience in a contact center leadership role.
- Prior experience in a call center environment is highly valued.
- A Bachelor's degree or higher is required.
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Customer Service Team Lead Position
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the RoleWe are seeking an experienced team lead to manage our customer service team. The ideal candidate will have a proven track record of leadership and be able to motivate their team to deliver exceptional results.Responsibilities:Developing and implementing strategies to improve team performance.Coaching and developing team members to achieve their...
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Customer Service Team Lead Position
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeSr. Manager Customer ServiceAs a customer service team lead, you will be responsible for developing and implementing effective complaint procedures to ensure customers receive timely support.This involves designing and distributing customer feedback forms, analyzing results to identify areas for improvement, creating and documenting customer service...
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Customer Service Team Lead
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionThe role of a Customer Service Team Lead involves overseeing a team of customer service representatives in an outbound call center setting. The primary responsibility is to manage and coordinate the daily operations, ensuring that all tasks are completed efficiently and effectively.The ideal candidate will possess strong leadership skills,...
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Customer Services Executive
1 week ago
Lahore, Punjab, Pakistan Lead Market Technology Solution Full timeLead Market Technology Solutions Limited is running a BPO which handles UK based projects specifically in Personal Injury Claims.LMTS is seeking result-oriented candidates who can manage their own workload independently to ensure contribution to the company and within the team, for the position of Customer Care Representative.Ideal candidates should be quick...
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Service Team Lead Position
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob SummaryWe are looking for a skilled Team Lead to oversee the daily operations of our Virtual Assistant team. The successful candidate will have a strong background in customer service and e-commerce, with excellent leadership and communication skills.Key Duties:Manage and monitor agent performance, attendance, and KPIs.Provide coaching and support to...
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Customer Service Team Lead
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob SummaryJob ProfileWe are looking for a seasoned Call Centre Manager to lead our team of customer service representatives. The ideal candidate will have a proven track record of driving results, managing teams, and improving customer satisfaction.Duties and Responsibilities:Develop and implement effective call centre strategies to meet business...
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Customer Service Team Manager
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionThis position is responsible for guiding and developing a team of customer service representatives to achieve optimal performance. The ideal candidate should possess excellent communication, negotiation, and problem-solving skills.Key Responsibilities:Coaching and mentoring team members to enhance their performance and job satisfaction.Leading...
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Customer Service Lead
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a highly motivated Customer Service Lead to join our team. The ideal candidate will have a strong background in customer service, with excellent communication and leadership skills.The Customer Service Lead will be responsible for:Providing exceptional customer service to internal and external customers.Leading a team of customer service...
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Customer Service Lead
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a dedicated Customer Service Lead to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring a high level of product quality, and maintaining a positive work environment.Key Responsibilities:Greet all customers with a friendly smile and demonstrate passion for the brand.Ensure...
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Team Lead
2 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionWe are looking for a motivated and experienced individual to fill the position of Team Lead - Food Service. The successful candidate will oversee the production and sales teams, ensuring seamless execution of daily operations and exceptional customer service.ResponsibilitiesLead production and sales teams to achieve business objectivesDevelop...