Customer Care and Business Growth Specialist

6 days ago


Hyderabad City Taluka, Pakistan Kuehne & Nagel Logistics Full time
Role Overview

We are seeking an experienced logistics professional to join our customer care team and drive business growth through exceptional customer service and sales expertise.

Your Key Responsibilities
  • To lead the development of sales strategies and tactics, aligning with business objectives and deliverables.
  • To build and maintain strong relationships with clients, identifying and capitalizing on opportunities to grow revenue and expand our customer base.
  • To collaborate with cross-functional teams to deliver high-quality solutions and services, meeting or exceeding customer expectations.
  • To stay up-to-date with industry trends and developments, applying this knowledge to drive business growth and improve operational efficiency.
  • To contribute to the development of policies and procedures, ensuring they are aligned with business objectives and regulatory requirements.
Your Skills and Qualifications
  • A minimum of 8-10 years of relevant experience, particularly in the freight forwarding industry, is mandatory.
  • Strong customer service skills to build and maintain client relationships, with excellent communication and team player skills.
  • Professional selling and problem-solving abilities, with computer literacy and the ability to work well within a team.


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