
Contact Center Leader
1 week ago
This position offers the opportunity to work as a Contact Center Leader in a dynamic and fast-paced environment. The successful candidate will be responsible for managing inbound campaigns and leading a team of customer service representatives.
The ideal candidate will have a strong background in customer service and at least 3 years of experience in a leadership or supervisory role. A graduate with excellent communication skills is required.
Key Responsibilities:- Leading a team of customer service representatives to achieve performance goals
- Developing and implementing strategies to improve customer satisfaction and loyalty
- Collaborating with stakeholders to resolve client issues and improve overall customer experience
- At least 3 years of experience in a leadership or supervisory role
- Strong background in customer service
- Graduate degree in a relevant field (e.g., business, communications)
- Excellent communication and interpersonal skills
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Call Center
4 weeks ago
Saddar Town, Pakistan TeleTec Global Full timeCall Center - Closer / Team Leader / Supervisor TeleTec Global, Pakistan To lead a team of 20 reps, managing them and closing their sales.Must have worked on Telecom Campaigns in the past. Responsibilities include training, motivating, and closing the sales of agents while providing ongoing support.Must have worked as a closer or team leader in the past or...
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Manager - Isp
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Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeCarrying out all Contact Centre Technical Support related operations successfully in an organized manner, meeting with internal targets of maintaining service level and external targets of offering beyond par quality service exceeding the customers' expectations.Ensuring minimum resolution time and also meeting benchmark for response time and other...
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Call Center Manager
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Saddar Town, Pakistan Jagah Online Full timeCall Center Manager Jagah Online, Pakistan Provide guidance, team members and learning and counseling for the team. Strong participation and sponsorship in the development of the staff to achieve improved results and to prepare for succession.Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order...
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Manager Contact Centre
4 weeks ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeInbound centres receive calls from customers and clients, e.g. queries, requests, orders and complaints. Outbound centres contact potential customers and clients with the aim of gathering information or selling a product.Typical work activities vary according to the type of centre but, generally speaking, tasks will involve:Setting and meeting performance...
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Lifestyle Industry Specialist
2 weeks ago
Saddar Town, Pakistan beBee Careers Full timeThe successful candidate will have a polished personal brand, exceptional communication skills, and a deep understanding of consumer behavior.We are looking for a charismatic leader who can drive business growth through innovative marketing strategies.The ideal candidate will have a proven track record of success in the lifestyle industry, with expertise in...
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HR Manager
2 weeks ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeResponsibility for the efficient day-to-day management of the contact centre's Human Resources service, and for setting and monitoring performance and quality standards for team members.Lead, motivate, and develop Human Resources team members to achieve the section's objectives and to ensure a high-quality responsive service to meet internal customer...
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Assistant Vice President Sales
4 weeks ago
Saddar Town, Pakistan Outsource Consultants Full timeAssistant Vice President Sales Outsource Consultants, Pakistan Responsible for initiating leads in key sales channels and supporting marketing initiatives.Responsible for providing strategic direction and support to the Sales and Marketing activities.Responsible for supporting incremental product growth through various sales channels.Ensure that the team...
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Inside Sales Manager
3 days ago
Saddar Town, Pakistan QuickStart Technologies Inc. Full timeResponsibilities: include but not limited to:Interview, hire, train, and onboard all new representatives for the Quickstart PK Team.Run the sales organization based on the Sales Excellence Plan.Reach targeted sales goals and performance levels by effectively guiding your team.Motivate sales associates to promote QuickStart offerings and solutions while...
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Brand Manager
4 weeks ago
Saddar Town, Pakistan Al-Awwal Managment Consultancy Full timeBrand Manager Al-Awwal Managment Consultancy, Pakistan 1) Manage the planning, execution and roll-up for all the sales programs in the modern trade (chains, clubs and independent supermarkets), wholesale and foodservice levels.2) Development and implementation of annual business plans and contingencies and the recommendation of ongoing modifications to...
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Assistant Project Manager
3 days ago
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