Customer Service Specialist

6 days ago


Lahore, Punjab, Pakistan beBeeCustomerService Full time
Job Title: Customer Service Representative

We are seeking a skilled and enthusiastic Customer Service Representative to join our team.

Candidates must have experience in customer-facing roles and possess excellent communication skills, both written and verbal.

This role is ideal for individuals who enjoy working with customers, resolving issues, and providing exceptional service.

The successful candidate will be responsible for handling incoming calls, responding to emails, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and other channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve sales targets and meet business objectives
  • Upsell and cross-sell products and services to existing customers
  • Maintain accurate records of customer interactions and feedback

Requirements:
  • Bachelor's degree in a related field or equivalent work experience
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Familiarity with customer relationship management (CRM) software

Benefits:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Seniority Level:

Entry level

Employment Type:

Full-time

Industry:

Business Consulting and Services

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