Customer Support Team Lead

1 day ago


Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time

Job Description

The Logistics Customer Support Executive role is an exciting opportunity to make a significant impact at ABS International. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.

Main Responsibilities

  1. Provide clear and concise information to customers about our products and services.
  2. Address customer concerns and resolve issues in a timely and professional manner.
  3. Engage with customers to record and maintain accurate account details.
  4. Take ownership of customer complaints and concerns to build strong relationships.
  5. Maintain a positive and professional attitude during all customer interactions.
  6. Contribute to process improvements to enhance the customer experience.
  7. Stay up-to-date with company offerings to provide confident solutions to customers.

What We Offer

  • A competitive salary package and performance-based bonuses.
  • An annual leave policy and other employee benefits.
  • A paid training period with refreshments provided.
  • A one-month probationary period for a smooth transition into the role.
  • Career growth opportunities within a thriving organization.

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