
Customer Service Team Lead
2 days ago
We are seeking a highly skilled and experienced Customer Service Team Lead - Healthcare to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our customer service team to deliver exceptional patient care and service.
Key Responsibilities- Coach and develop the skills of our customer service team members to ensure they provide high-quality patient service and support.
- Monitor and evaluate the performance of the team, identifying areas for improvement and implementing strategies to enhance overall quality and efficiency.
- Collaborate with other departments to ensure seamless communication and coordination, ensuring that patients receive timely and effective care.
- Develop and implement process improvements to enhance patient satisfaction and experience.
- Minimum 3 years of experience in a contact center or customer service role, preferably in a healthcare setting.
- Proven leadership and coaching skills, with ability to motivate and develop team members.
- Strong communication and interpersonal skills, with ability to work effectively with diverse stakeholders.
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Customer Service Team Lead
2 weeks ago
Karachi, Sindh, Pakistan Career Consultants Inc Full timeJob Summary:We are seeking a highly skilled Phone Banking Manager to lead our team and drive business growth. The ideal candidate will have 3-5 years of experience in customer service or contact center management, with a proven track record of delivering high-quality results.Key Responsibilities:Develop and implement strategies to improve call center...
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Customer Service Team Lead
6 days ago
Karachi, Sindh, Pakistan Sabro Full timeAn enthusiastic leader with a strong background in mechanical engineering and air conditioning, possessing excellent project management skills. The ideal candidate will have a deep understanding of split/commercial Air-conditioning systems, tendering, costing, and drawing.Key ResponsibilitiesLead a team of engineers to design and develop high-quality air...
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Customer Service Lead
5 days ago
Karachi, Sindh, Pakistan Sports Man (Formerly known as English Sports) Full timeJob Title: Online Customer Support ExecutiveWe are seeking a highly skilled and motivated individual to join our team as an Online Customer Support Executive. The successful candidate will be responsible for overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training and standardization of...
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Customer Service Operations Lead
3 days ago
Karachi, Sindh, Pakistan hHELIOS Full timeAt hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...
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Customer Support Team Lead
1 week ago
Karachi, Sindh, Pakistan GE Solutions Full timeAt GE Solutions, we are seeking an experienced Customer Support Team Lead to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support and managing relationships with customers from the US/UK region.The successful candidate will analyze customer data to improve customer experience, leading to sustainable...
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Customer Services
2 weeks ago
Karachi, Sindh, Pakistan Eminent4U Private Limited Full timeCustomer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...
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Team Lead
1 week ago
Karachi, Sindh, Pakistan Flipdish Full timeFlipdish is an Irish unicorn serving independent restaurants in a world transformed by tech. Our innovative technology and dedicated support enable our customers to thrive on their own terms. As a leader in the industry, we understand the importance of delivering exceptional customer experiences.We're looking for a seasoned leader to join our team and drive...
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Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAs a leading global company in the customer service industry, ibex. Pakistan is seeking highly motivated and career-driven individuals to join our team as Customer Service Specialists.About UsAt ibex. Pakistan, we pride ourselves on providing exceptional services to our clients. Our team of experts is dedicated to delivering outstanding results and fostering...
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Team Lead
3 weeks ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeSybrid Managed Services Division provides a multi-channel and quick citizen-centric solution(s) and service(s) including security surveillance, automation of District Management Services, and others to both the government and corporate sectors. The Managed Services Team Lead will be responsible for managing a group of Managed Services engineers, and...
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Customer Service Representative
6 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeAt ibex. Pakistan, we are on the lookout for enthusiastic and motivated Customer Service Specialists to join our innovative team.About UsWe at ibex. Pakistan believe in empowering our employees to excel in a fast-paced environment. Our company is committed to providing a comprehensive platform for growth and development.Key ResponsibilitiesProviding...
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Customer Service Liaison
1 week ago
Karachi, Sindh, Pakistan ABS INTERNATIONAL Full timeCompany OverviewABS International is a leading logistics company dedicated to delivering exceptional customer service. Our team of experts works tirelessly to ensure that every interaction with our clients is positive and productive.Our goal is to build strong relationships with our customers, understanding their needs and exceeding their expectations. We...
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Customer Service Representative
6 days ago
Karachi, Sindh, Pakistan Vertical Edge Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Vertical Edge. As a key member of our sales team, you will be responsible for creating new business opportunities by using a consultative approach to selling.You will identify and qualify leads, develop strong relationships with both new and...
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Customer Service Professional
4 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeDiscover a new career path with ibex. Pakistan, a leading global company in the customer service industry.About UsWe are a dynamic team passionate about delivering exceptional customer experiences.Job DescriptionWe are seeking motivated and career-driven individuals to excel in a fast-paced environment.Your key responsibilities will include:Providing...
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Customer Service Specialist
3 weeks ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJoin Our Team at ibex. PakistanTalent Acquisition Executive | Recruiter | Head HuntingAre you passionate about customer service and looking to take your career to new heights? We at ibex. Pakistan are hiring enthusiastic Customer Service Specialists to be a part of our innovative teamWhy Work with ibex. Pakistan?Subsidized Transport: Enjoy hassle-free...
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Customer Service and Sales Professional
19 hours ago
Karachi, Sindh, Pakistan ConnectCare Global. Full timeConnectCare Global is a leading Telecommunication, security services, and IT Services provider based in the United States and Pakistan. We are seeking a talented Customer Service and Sales Professional to join our team.This role is perfect for individuals who enjoy working in customer-facing environments and have a passion for sales. As a Telesales...
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Customer Service Executive
2 weeks ago
Karachi, Sindh, Pakistan StartechWeb Full timeJob Description:Join Startech Website, a leader in providing comprehensive web solutions for brands in the accounting industry. We are looking for a Night Customer Service representative with at least 1 year of experience to enhance our commitment to excellent service in Karachi.Responsibilities:Manage customer inquiries via phone, email, and chat during...
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Customer Service Ambassador
2 weeks ago
Karachi, Sindh, Pakistan GE Solutions Full timeMaintaining a positive and professional attitude toward customers is essential for success in this role.Responding to customer inquiries in a timely and courteous manner is critical to building trust and rapport.Effective communication with customers through various channels is necessary for providing excellent service.Acknowledging and resolving customer...
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Assistant Manager Customer Services
2 weeks ago
Karachi, Sindh, Pakistan R&I Electrical Appliances Full timeAssistant Manager Customer Services R&I Electrical Appliances, Pakistan As an Assistant Manager in Customer Services, you will be responsible for:Resolving Service Centre / Customer QueriesArranging spare parts / tools for SVCVerifying and approving product sale return notesPreparing CSD staff incentives and verifying incentives of SVC staffConducting...
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Customer Service Lead
4 days ago
Karachi, Sindh, Pakistan QF Network Full timeWe are seeking an accomplished Project Manager to lead our order fulfillment projects. Key responsibilities include:Developing and executing project plans.Mentoring team members to achieve project objectives.Coordinating with cross-functional teams to ensure project success.Providing regular progress updates to stakeholders.RequirementsA seasoned project...
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Customer Service Specialist
3 weeks ago
Karachi, Sindh, Pakistan Vertical Edge Full timeThe candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.ResponsibilitiesMeet and exceed sales targetsSuccessfully create business from new and...