Manager of Service Delivery Operations

22 hours ago


Lahore, Punjab, Pakistan CreditNinja - KMD Partners, LLC Full time

At CodeNinja, we're committed to delivering world-class technology and professional services to our clients.

We're seeking an experienced Manager of Service Delivery Operations to lead our high-priority client engagements. This role requires someone with strong strategic vision, hands-on leadership, and the ability to operate in a dynamic and fast-paced environment.

Job Description:

We're looking for a seasoned leader to oversee the delivery of high-priority client engagements. The ideal candidate will have experience in technology consulting, delivery, or professional services, with a proven track record of success in client-facing roles.

Key Responsibilities:

  1. Own the delivery lifecycle and ensure all client expectations and milestones are met.
  2. Serve as the key liaison between client stakeholders and internal delivery teams.
  3. Translate business goals into actionable delivery plans.

Account Growth & Expansion:

  1. Identify and pursue opportunities to expand the scope of services within the client organization.
  2. Collaborate with sales, talent acquisition, and leadership to develop and present proposals for new initiatives.

Team & Operational Management:

  1. Provide strategic guidance and oversight to project managers, engineers, and other functional leads.
  2. Foster a collaborative and high-performing culture aligned with CodeNinja's values.
  3. Monitor and enhance operational efficiencies across delivery pipelines.


  • Lahore, Punjab, Pakistan Delivery Hero SE Full time

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide and are headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...


  • Lahore, Punjab, Pakistan Aramesms Courier (Pvt.) Ltd Full time

    Job DescriptionWe are seeking an experienced professional to join our team as an Operations and Delivery Manager. In this role, you will be responsible for coordinating the preparation and dispatch of international shipments collected by ground couriers.You will also be involved in receiving international shipments sent to the airport and coordinating their...


  • Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time

    Overview:Servaid Pharmacy (Pvt) Ltd. is seeking a highly motivated and experienced Team Lead Customer Services to lead our Home Delivery department. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.Key Responsibilities:Manage the call center and...

  • Delivery Lead

    22 hours ago


    Lahore, Punjab, Pakistan CreditNinja - KMD Partners, LLC Full time

    About CodeNinjaWe're a leading technology and professional services firm that partners with global enterprises and innovative startups to deliver world-class solutions.Our teams are trusted to lead mission-critical programs, scale operations, and drive value through deep technical expertise and flawless execution.We're seeking an experienced Delivery Lead to...


  • Lahore, Punjab, Pakistan Shumailas London Beauty Salon Full time

    Shumailas London Beauty Salon is seeking a highly skilled Head of Service Delivery to oversee the smooth operation of our Gulberg Branch in Lahore. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and leading our team of professionals to deliver high-quality services.Key Responsibilities:Lead the team of...


  • Lahore, Punjab, Pakistan Careem Networks FZ LLC Full time

    About the OpportunityCareem Networks FZ LLC is looking for a skilled professional to join our team as a Senior Care & Service Operations Associate. This role involves ensuring smooth service operations, handling customer care requests, and providing top-notch support to clients.Responsibilities:KYC Processing & Compliance:Process KYC documentation according...


  • Lahore, Punjab, Pakistan Clustox Inc. Full time

    At Clustox Inc., we are looking for a Delivery Operations Expert to oversee our technology projects. The ideal candidate will ensure that all projects are delivered on time, within budget, and to the required quality standard.The Delivery Operations Expert will develop and implement project plans, focusing on efficient resource allocation and risk...


  • Lahore, Punjab, Pakistan Pak Elektron Limited. (PEL) Full time

    Job OverviewPak Elektron Limited (PEL) is the pioneer manufacturer of electrical goods in Pakistan, with a rich history dating back to 1956.We are seeking an exceptional Service Operations Manager to join our team. The successful candidate will be responsible for ensuring the highest level of quality service to our customers, reducing repeat repairs and...


  • Lahore, Punjab, Pakistan Pak Elektron Limited (PEL) Full time

    Job DescriptionAs a Service Delivery Expert, you will play a pivotal role in ensuring the highest level of quality service to our customers. Your key responsibility will be to reduce repeat repairs and response times, thereby enhancing customer satisfaction.You will be responsible for monitoring and controlling operational expenditure, as well as managing...


  • Lahore, Punjab, Pakistan Xpressions Photography Full time

    Xpressions Photography seeks an experienced Service Delivery Manager to lead our client-focused initiatives.Job OverviewThis role requires a seasoned professional to oversee the delivery of high-quality services, ensuring seamless interactions with clients and exceeding their expectations.Key ResponsibilitiesManage the client service team, handling...


  • Lahore, Punjab, Pakistan Gateway Dispatch Services Full time

    Job DetailsThe ideal candidate for this role should have a strong background in logistics or dispatching, with excellent organizational and communication skills. Additionally, they should be proficient in computer software applications, including dispatching software, GPS navigation systems, and Microsoft Office suite.Main Responsibilities:Scheduling...


  • Lahore, Punjab, Pakistan Careem Full time

    Service Operations ManagementIn this role, you will work with internal teams and external partners to streamline service processes, ensure compliance with regulatory requirements, monitor and analyze service performance metrics, and identify and suggest improvements for operational efficiency.You will act as a bridge between customers and internal...


  • Lahore, Punjab, Pakistan Potato Logics Pvt Full time

    Job DescriptionWe are looking for a Digital Client Liaison to join our team at Potato Logics Pvt. As a key member of our digital agency, you will be responsible for building strong relationships with clients and ensuring successful project delivery.Key ResponsibilitiesDEVELOP AND MAINTAIN POSITIVE CLIENT RELATIONSHIPS THROUGH PROACTIVE...


  • Lahore, Punjab, Pakistan Delivery Hero SE Full time

    At Delivery Hero SE, we are committed to delivering an amazing experience—fast, easy, and to your door. As a global leader in the food delivery industry, our mission is to revolutionize the way people eat. Our story began in Berlin, Germany, where our founder started a small food delivery service that quickly grew into a global phenomenon.Job Title: Lead,...


  • Lahore, Punjab, Pakistan Virtual Force Inc. Full time

    Position Overview:We are seeking an experienced Senior DevOps Engineer to join our team at Virtual Force Inc. The ideal candidate will have a strong background in cloud computing platforms, container orchestration services, and scripting solutions. As a Senior DevOps Engineer, you will be responsible for designing, implementing, and maintaining scalable and...


  • Lahore, Punjab, Pakistan Alif Group of Companies Full time

    Company OverviewThe Alif Group of Companies is a leading organization that values innovation and excellence in its operations. Our commitment to delivering high-quality services has earned us a reputation as a trusted partner in the industry.Job DescriptionWe are seeking a highly skilled Warehouse Operations Manager to join our team. As a key member of our...


  • Lahore, Punjab, Pakistan Etilize Full time

    Sales and Service Excellence ManagerEtilize is seeking a Sales and Service Excellence Manager to drive sales growth and customer satisfaction. As a key member of the client services team, you will be responsible for developing and executing business strategies to achieve sales targets.About the Role:Creative thinking and the ability to learn, assess, and...


  • Lahore, Punjab, Pakistan Delivery Hero SE Full time

    Company Description:foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...


  • Lahore, Punjab, Pakistan CodeNinja Inc. Full time

    About the RoleWe are looking for a talented leader to join our CodeNinja team as a Senior Manager - Professional Services. In this role, you will be responsible for overseeing delivery execution, client relationship management, and internal team performance across a multi-functional setup.Key AccountabilitiesDelivery Strategy: Develops and implements...


  • Lahore, Punjab, Pakistan Institute of Performance Management Full time

    Job Description:Institute of Performance Management, a leading organization in the field of management consulting, seeks a highly skilled Digital Sales Coordinator to join its team.The ideal candidate will have excellent communication and organizational skills, with the ability to effectively coordinate sales operations and provide top-notch customer...