Strategic Recruiter

About US Mobile

We are on a mission to revolutionize connectivity. Imagine a world where you can buy data for all your devices in one app: phone, smart home, car, and more. We're building a software platform that's truly 21st century, with world-class engineering and user experience.

Our people are the driving force behind our success. We're one team, collaborative, driven, and empowered to build a product that makes life easier for our customers.

About the Role

You'll be at the forefront of building our most valuable asset - our people. You'll own and optimize the recruitment lifecycle, focusing on sourcing and hiring top talent for Product Experience Analyst roles. In partnership with HR, Ops, and L&D, you'll help design and execute scalable hiring strategies to ensure our teams deliver an outstanding customer experience.

This role requires a proactive, data-driven recruiter who thrives in a fast-paced environment and is passionate about shaping the future of talent at US Mobile.

Key Responsibilities

Talent Sourcing & Outreach

- Proactively source and engage top candidates through creative strategies (social platforms, events, referrals).

- Build and maintain talent pipelines for future hiring needs, including outreach to university programs and relevant networks.

Candidate Screening & Experience

- Conduct initial screens and assessments to evaluate candidates for role fit and culture alignment.

- Champion an excellent candidate experience through timely communication, transparency, and structured interview processes.

Stakeholder Collaboration

- Partner with hiring managers to define role requirements, build interview panels, and align on success criteria.

- Collaborate with Ops to forecast hiring needs monthly, ensuring workforce planning stays on track.

- Work closely with L&D and Admin teams to ensure a smooth transition from offer acceptance to onboarding.

Process Optimization & Reporting

- Maintain organized recruitment documentation, including interview feedback, scorecards, and funnel data.

- Regularly analyze recruitment metrics to identify bottlenecks, track diversity efforts, and improve time-to-hire.

Employer Branding

- Represent US Mobile at career fairs, virtual events, and university programs to strengthen our employer brand.

- Contribute to building marketing materials and campaigns highlighting our culture, mission, and career opportunities.

Requirements

- Bachelor's degree in Human Resources, Business, or a related field.

- 2+ years of experience in talent acquisition or recruitment, ideally in a high-growth or tech-driven environment.

- Strong interpersonal and communication skills with the ability to influence stakeholders at all levels.

- Proficiency in ATS tools and sourcing platforms.

- Passion for people, culture, and delivering a candidate experience that reflects our values.

Nice to have

- Prior experience hiring for customer experience or support roles.

- Familiarity with data-driven recruitment practices and hiring analytics.

- A proactive mindset with the ability to thrive in ambiguity and fast-changing priorities.

What We Offer

Competitive Salary: We recognize and reward exceptional talent.

Comprehensive Health Coverage: Medical plans to keep you and your family covered.

Meals & Snacks Allowance: Enjoy food and snacks allowance to keep you energized.

Vibrant Startup Culture: Work in an agile, innovative, and supportive environment that encourages growth and flexibility.

We care deeply about our customers and employees alike.

Join us to shape an organization that values people at its core.

If you're passionate about Talent Acquisition and excited about making a meaningful impact, we'd love to hear from you.

Apply Now and be part of a team that's redefining the customer experience and workplace culture.