Enterprise Business Solutions Professional

2 weeks ago

Karachi, Sindh, Pakistan beBeeSolution Full time 8,000,000 - 15,000,000
Customer Solution Specialist

The Customer Solution Specialist will be responsible for developing customer-centric solutions throughout the sales cycle, based on a deep understanding of customer needs and aligning those needs with our product offerings.

Key Responsibilities
  • Collaborate closely with the sales team to create compelling proposals and pitches that meet customer requirements.
  • Produce detailed cost analyses for customers and ensure all contracts are profitable.
  • Work with Marketing to define and refine sales messages, and develop sales packages that effectively communicate key selling points to the sales team.
  • Maintain Pre-Sales resources aligned with Marketing Messages and Sales Team requirements.
  • Respond promptly to Requests for Information and Requests for Pricing.
  • Provide product, business, and technical expertise in support of pre-sales activities to Sales personnel.
  • Liaise with technical teams to understand product direction, design, and communicate information back to the sales team.
  • Stay up-to-date on business and technical problems addressed by products, including key regulations, business drivers, and evolving business needs.
  • Maintain competitive analyses and understand differentiators between our company and its competitors.
  • Prepare thoroughly for meetings and present product-centric selling strategies.
  • Manage technical pre-sales environments efficiently.
  • Develop and generate sales and related reports for analysis.

This role requires a deep understanding of business and technical aspects of the product, as well as strong communication, listening, and presentation skills.

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